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A Communications Platform as a Service or PaaS is a cloud-based service that eliminates the cost and complexity of developing real-time communications applications. A PaaS provides cloud-based software development tools, standards-based application programming interfaces (APIs) and sample code to streamline application development. Independent software vendors (ISVs), systems integrators (SIs) and service providers can leverage a PaaS to accelerate time-to-market for communications-rich applications and services. Enterprise IT organizations can leverage a PaaS to communications-enable business processes or customer-facing applications––quickly and cost-effectively.
A communications PaaS is a rich communications application development environment delivered in the form of a partitioned cloud-based platform that is remotely hosted, secured and managed by a specialized service provider. The PaaS provides all the tools and services required to develop real-time communications applications or to embed real-time communications capabilities into web-based applications, mobile apps or business processes.
A typical communications PaaS provides:
Quite simply, a communications PaaS helps development teams save time and money. The advantages of using a communications PaaS include:
In cloud computing, the PaaS construct is part of a layered model for delivering applications and services.
The IaaS layer provides the underlying compute, storage and networking resources required to instantiate cloud-based applications and services. The PaaS layer provides the development environment for creating the applications and services. The SaaS layer refers to the cloud-based applications and services consumed by end-users. In the communications industry, a SaaS offering is often referred to as a Unified Communications as a Service (UCaaS) solution.