GENBANDCare Customer Support

Click here to log in to the GENBAND Customer Support System GENBAND provides a comprehensive support strategy for all product purchases through the company. The crucial elements, our Technical Assistance Center, hardware repair or replacement options, plus access to software maintenance are combined into a convenient annual GENBANDCare support agreement. The GENBANDCare support program benefits include the following:

  • Remote support for troubleshooting and problem resolution of technical issues
  • Access to GENBAND expertise for product knowledge regarding system usage
  • Secure website for online customer service
  • Technical information distribution

Resources

Brochure

Ribbon Support Services

Datasheet

GENBANDCare Hardware Services

Datasheet

GENBANDCare Software Services

White Paper

The Importance of Routine Maintenance

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