Real-time Session Manager (RSM)

Ribbon's Real-time Session Manager (RSM) is an advanced session manager for the Q Series family of session border controllers such as the Q21.

Session-based VoIP and rich media services can place significant demands on the network. To ensure consistent, reliable service delivery, service providers need tools that can proactively enable and monitor service level agreements (SLAs), provide QoS metrics, and enforce subscriber and network policies. In addition, service providers that exchange VoIP and multimedia traffic with other providers must manage supplier routes and rates to maximize margins and ensure quality.

With Ribbon's RSM, service providers can extract real-time performance metrics based on the analysis of call detail records (CDRs), providing operators with the intelligence to address each session's behavior in the network comprehensively.