Our Blog https://ribboncommunications.com/rss/blog en Are You Sure Your Mobile Network is Secure? https://ribboncommunications.com/company/media-center/blog/are-you-sure-your-mobile-network-secure <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Are You Sure Your Mobile Network is Secure?</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/walter-kenrich-200_0.png?itok=MdtRSa2N" width="97" height="100" alt="walter-kenrich-headshot" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Walter Kenrich</h2> <p class="purple">Director of Solutions Marketing</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">November 14th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><b><i>NOTE: This is Part 1 of a 2 Part series covering the vulnerabilities in today’s mobile networks.</i></b></p> <p>GSMA Intelligence estimates there are 8.6 billion mobile connections, including licensed cellular IoT devices in the world today. Moreover, there are approximately 5 billion unique mobile subscribers, or over two-thirds of the world’s population.&nbsp; All of this equates to 1.7 devices per unique subscriber and this figure is growing every day. Wow!</p> <p><img alt="mobile-security-phone-friends" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/mobile-security-friends-photo.png" style="width:50%; padding-left:2.5%; padding-bottom:1.5%; float:right" title="Mobile Security Phones" /></p> <p>What complicates this even more is that all these connected device types and the subscribers that use them have their own preference on how and when they communicate with each other.&nbsp; To meet this disparate demand on how they communicate, new technologies are emerging and becoming more prevalent such as session initiated protocol (SIP), <a href="https://ribboncommunications.com/products/service-provider-products/cloud-communications" target="_blank">WebRTC</a>, WiFi and <a href="https://ribboncommunications.com/solutions/service-provider-solutions/mobile-network-solutions" target="_blank">VoLTE</a> calling, and so on. This growing demand to be connected presents a security nightmare for Mobile Network Operators (MNOs).</p> <p>Let’s look at the security implications of the 2.3 billion smartphones in use today. A majority of these smartphones support Voice over Long Term Evolution (VoLTE), also referred to as 4G technology. VoLTE shifts the cellular network away from its circuit-switched legacy towards a packet-switched network that resembles the internet. Just as the internet is exposed to many cyberattack vectors, this dramatic shift to a packet core opens up a number of new attack surfaces against MNOs and their subscribers.&nbsp;</p> <p>Recently, <a href="https://www.kb.cert.org/vuls/" target="_blank">the Computer Emergency Response Team (CERT) at Carnegie Mellon University</a> posted a “vulnerability note” about multiple exposures in VoLTE implementations that could potentially compromise the security and privacy of mobile subscribers. CERT reported that the use of packet switching and SIP may allow for new types of attacks not possible on previous-generation networks.&nbsp; For example:</p> <ul> <li>A remote attacker on the provider's network may be able to establish peer-to-peer connections to directly retrieve or exfiltrate data from other phones, or spoof phone numbers when making calls. A malicious mobile app for Android may be able to silently place phone calls without the user's knowledge, thus stealing service and creating toll fraud.</li> <li>Improper access control, such as allowing two phones to directly establish a session rather than being monitored by a SIP server, thus such communication is not accounted for by the provider. This may be used to either spoof phone numbers or obtain free data usage such as for video calls. In addition, improper authentication on every SIP message may allow spoofing of phone numbers, commonly used in robo-calling applications.</li> <li>Session fixation -&nbsp; in which some networks allow a user to attempt to establish multiple SIP sessions simultaneously rather than restricting a user to a single communication session. This may lead to denial of service attacks on the network. An attacker may also use this to establish a peer-to-peer network within the mobile network, thus stealing services.</li> </ul> <p>The question now becomes not <i>if</i> new security measures are needed but rather <i>how </i>and <i>when</i> to implement them.</p> <p>So the question becomes, how do you build a network architected to mitigate the impacts of rogue endpoints and traffic on mobile networks?&nbsp; How do you protect your mobile networks and subscribers from data exfiltration and DoS attacks from IoT devices?</p> <p><i>In Part 2 of this post I will address these questions and discuss practical solutions that can help service providers protect their networks.</i></p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Wed, 14 Nov 2018 17:30:06 +0000 jflores 20251 at https://ribboncommunications.com Certifiably Sound Security Governance through End-To-End Session Border Control https://ribboncommunications.com/company/media-center/blog/certifiably-sound-security-governance-through-end-end-session-border-control <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Certifiably Sound Security Governance through End-To-End Session Border Control</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/user-solid_0.png?itok=5FyKmPTB" width="88" height="100" alt="blog-author" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">William Hartwell</h2> <p class="purple">Vice President, U.S. Federal Government Area, Ribbon Communications</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">November 5th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>When it comes to ensuring network security and availability, military and defense organizations take technology seriously, and in the case of the U.S. Department of Defense (DoD), all telecommunications related equipment and software must pass the highest muster and earn Joint Interoperability Test Command (JITC) certification.</p> <p><img alt="jitc-certified-logo" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/jitc-certified-logo.jpg" style="width:50%; padding-left:2.5%; padding-bottom:1.5%; float:right" title="JITC Certified Logo" /></p> <p>Earlier this year, Ribbon <a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-session-border-controller-7000-and-g5-media-gateway-achieve-jitc-certification-us-department" target="_blank">announced</a> that our end-to-end session management, control and security solution, including our <a href="https://ribboncommunications.com/products/service-provider-products/session-border-controllers/session-border-controller-7000" target="_blank">Session Border Controller 7000</a> and <a href="https://ribboncommunications.com/products/service-provider-products/media-gateways/g5-line-access-gateway" target="_blank">G5 Media Gateway</a>, achieved JITC certification by the DoD and are now included on the <a href="https://www.disa.mil/network-services/ucco" target="_blank">Approved Products List (APL)</a>.</p> <p>After more than two decades of R&amp;D, testing, massive implementations around the world, and Ribbon’s acquisition and integration of leading technologies across the spectrum of session management for the ultimate in real time communications (RTC) optimization, Ribbon is one of the only companies in the world to bring together all of the pieces required in a fully interoperable fashion, with software that manages every call initiation from the enterprise edge, through the network, and to the receiving edge, moving each call securely and with outstanding fidelity.</p> <p style="padding-top:1.5%; padding-bottom:1.5%;"><a class="mfp-iframe pardot-popup btn btn-primary" href="https://go.pardot.com/l/27332/2018-10-29/8jz5qz" target="_blank">Download our Whitepaper</a></p> <p><b>Scale matters.</b></p> <p>Ribbon’s SBC 7000 was architected to provide the industry's highest capacity for scaling of real time communications (RTC) traffic and the G5 Media Gateway provides high-density support for analog line migrations, making this combination the ideal solution for network modernization, as more and more calls are moving from fixed lines to mobile devices.</p> <p><b>Economics matter. </b></p> <p>Ribbon's carrier-grade scale enables enterprises and organizations including the DoD to substantially reduce power, floor space, and maintenance costs, saving taxpayer dollars, in the case of government implementations, and improving the bottom lines of large, global enterprises.</p> <p><b>Choices matter.</b></p> <p>The SBC 7000 and G5 Media Gateway aren’t the only Ribbon products to have been certified and added to the DISA Approved Products List. Other solutions on the DISA APL include the SBC Software Edition (SWe), SBC 5110, SBC 5210, Voice Exchange 900 (VX 900) and the Application Server (as both an Enterprise and Local Session Controller). Network architects can now leverage technology they trust, across the many different types of government and business voice applications, knowing also that Ribbon’s commitment to quality, continuity, service and support are proven and appreciated by the most demanding organizations in the world.</p> <p>JITC certification is not easy to achieve. Every candidate product and technology goes through a rigorous testing process, featuring comprehensive interoperability and information assurance tests to validate and certify vendor products for operation in DoD networks.</p> <p><b>Software matters. </b></p> <p>We are extremely proud of the fact that Ribbon is one of the only vendors in the industry to have received certifications for both virtual and appliance-based solutions.</p> <p>The JITC certification of our SBC 7000 and G5 Media Gateway are the latest examples of our ongoing commitment to providing the DoD with the most extensive set of carrier-grade, best-in-class security and voice communications solutions. The G5 Media Gateway works in perfect harmony with our certified Application Server and third-party solutions. Adding the SBC 7000 means that nearly all of our core Session Border Controller solutions are now available on the DISA APL.</p> <p><b>Experience matters. </b></p> <p>We take this responsibility very seriously and this solution certification reflects our focus on bringing industry-leading security capabilities to market.</p> <p>Kevin Riley, Ribbon’s Chief Technology Officer and Technical Contact for the <a href="https://www.dhs.gov/national-security-telecommunications-advisory-committee" target="_blank">National Security Telecommunications Advisory Committee (NSTAC)</a>, sums up our approach to supporting the DoD very nicely.</p> <p>“We are continually investing in DISA solutions and clearly leading the market in providing the latest in security and VoIP application technology to the DoD. Securing communications infrastructure is top of mind with our customers and our products play a critical role towards this end,” said Riley.</p> <p><b>Flexibility matters. </b></p> <p>"Our comprehensive set of voice communications and security solutions allow us to scale and secure the smallest of enterprises up to the largest of deployments such as the Department of Defense,” Riley concluded.</p> <p><b>Success matters.</b></p> <p>Earlier this year, we <a href="https://ribboncommunications.com/company/media-center/press-releases/us-department-defense-leverages-ribbon-communications-application-server-complete-50000-plus-seat-uc" target="_blank">announced</a> that our JITC-certified Application Server was part of one of the largest Voice over IP (VoIP) deployments in DoD history, deploying more than 60,000 seats to the command and control organization.</p> <p><b>The future matters.</b></p> <p>The SBC 7000, which can scale up to 150,000 sessions via simple software licenses, was architected to provide the industry's highest scaling capacity with fully enabled security, media and transcoding features, allowing operational teams to expand capacity in days, not months.</p> <p>The SBC 7000's massive scale empowers service providers and large enterprises to leave behind traditional "racking and stacking" of small capacity SBCs to accommodate growth, resulting in faster deployment times and reduced operational expenses.</p> <p>Today, nearly the entire Ribbon SBC core portfolio is available on the US DoD’s APL. We are proud to deliver one of the most comprehensive sets of virtualized and appliance-based security, voice and applications communications solutions on this list, bringing the most advanced session management capabilities to governments, enterprises, small and medium sized businesses, and of course to the world’s greatest Communications Service Providers in the world’s largest countries.</p> <p>During a time when communications networks are being compromised, being able to bring security solutions that protect what we connect is meaningful work, and when that work is recognized by many of the top minds in voice communications, and implemented in massive, important networks, the Ribbon team is more proud than ever to serve.</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Mon, 05 Nov 2018 21:14:43 +0000 jflores 20230 at https://ribboncommunications.com Employees Around the World Step up Big Time to Show What “Ribbon Day” is All About https://ribboncommunications.com/company/media-center/blog/employees-around-world-step-big-time-show-what-ribbon-day-all-about <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Employees Around the World Step up Big Time to Show What “Ribbon Day” is All About</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/Petrena-Fer.jpg?itok=E0XLndtd" width="100" height="100" alt="Petrena Ferguson" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Petrena Ferguson</h2> <p class="purple">Senior Vice President of Human Resources</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">November 1st, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><em>By Petrena Ferguson, Senior Vice President of Human Resources</em></p> <article class="embedded-entity align-right"><img src="/sites/default/files/rbbn-day-10.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p>Proud, humbled, grateful, inspired. These are just a few of the many emotions I experienced being a part of and seeing all of special ways in which the Ribbon team around the world demonstrated “who we are” during our first annual <span class="MsoHyperlink"><b><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-employees-give-back-local-communities-during-ribbon-day-planned-volunteer-activities-around">Ribbon Day Global Day of Service</a></b>. Proud to be a small part of such a giving and caring group of people. Humbled by all of the generosity that Ribbon team members in virtually every corner of the world showed. Grateful that they shared their experiences with me and other team members through social media, conversations and email. Inspired by the true selflessness of my co-workers all over the world. It was truly a day unlike any other for me and I sincerely hope that is the case for the rest of the Ribbon team.</span></p> <p>Our culture, our kindness and the love that we have for our communities were on full display through generous acts and activities that Ribbon team members around the world participated in on Friday, October 26th. In total, 24 Ribbon offices and locations across 16 countries and in every continent assisted more than 50 charities, non-profits and community organizations and this figure does not include the countless individual activities that our remote team members participated in.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-11.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><br /> Ribbon employees from our senior leadership team on down participated in activities ranging from spending time with the elderly and underprivileged, to clearing trees in forests, to sorting food and clothing for local non-profits, to making winter blankets and quilts for the needy, to preparing meals at soup kitchens, to donating musical instruments and clothes to local school kids and numerous more volunteer activities.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-12.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><br /> Examples ranged from our CEO, Fritz Hobbs, who helped give a local community garden a “facelift” by moving mulch, planting and other activities; to our team members in Maidenhead, who spent the day improving a local school (repairing and painting fences, preparing gardens for the winter and painting classrooms); to our entire team in Singapore, who spent the morning preparing thousands of lunches at a local soup kitchen that distributes food to more than 40 locations daily; to our team in Brazil, who spent the day volunteering at a home for the elderly.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-13.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><br /> Ribbon employees around the world spent the day showing the true meaning of giving back. I cannot tell you how many emails and messages that I have received from co-workers in every global region who expressed how much fun they had and what Ribbon Day meant to them.</p> <h2>Here are just a few examples:</h2> <p><i>“One of our team members spent Ribbon Day cleaning up his local town as an individual activity. While he was cleaning, an elderly woman asked him why he was cleaning up and he explained to her the concept of Ribbon Day. She was so impressed that she gave him a bottle of tea. He made her happy; she made him even happier and now he feels an even stronger bond to his local community.”</i><i></i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-1.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><br /> “<i>Our office is small and only consists of a group of four. We donated 139 T-shirts and jackets to Crossroads and helped them with sorting and packing clothing for shipping to people in need.”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-2_0.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><i></i></p> <p><i></i></p> <p><i></i></p> <p><i></i></p> <p><i></i></p> <p><i></i></p> <p><i><br /> “The Freehold US team had a great time cleaning Seven Presidents Beach in Long Branch, New Jersey. Happy that Ribbon could represent Clean the Ocean Drive towards our better future!</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-3.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><i><br /> “Never before have so many men stood around discussing ladies fashion and I think that we have set the styles of clothes that will soon appear in many Swindon charity shops </i><i>☺.   The Swindon team had a great time helping out, and are already looking forward to next year. It also turned out to be a great team building exercise.”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-4.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p align="center"><i></i></p> <p><i>“As Deepavali is just around the corner, in Kuala Lumpur, we are preparing gifts and spent time with local under privileged children in our community.”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-5.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><i><br /> “The Sydney team worked alongside adults with disabilities/special needs on a packaging line for supermarket displays. It was a full day of service. House With No Steps is a charity that does wonderful work helping people with disabilities find meaningful opportunities and freedom in their lives. House With No Steps’ core values are: Empowerment, Respect, Inclusion, Commitment and Achievement. This year we packed Windex display cartons for Costco. For each carton House With No Steps completes they receive $10. Each pallet has 30 cartons. We completed 9 pallets before running out of stock $2,700!”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-6.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><i><br /> “In Madrid, we helped in a “Community Kitchen” managed by the Missionaries of Charity – Mother Teresa Of Calcuta. They provide daily meals for 300 people, and we helped them clean pots and pans, gas stoves, kitchen floors and walls, tables…as well as served the Friday lunch in their dining room.”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-7.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><i><br /> “In Bangalore, India we organized the “Gift a smile” initiative, where the team gathered wishes from 200 underprivileged kids from three NGOs and fulfilled their wishes. We also celebrated Ribbon Day with 40 kids from these NGOs at the Ribbon Bangalore campus. We are also supporting these NGOs by providing them with basic amenities and necessities.”</i></p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-8.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p align="center"><i></i></p> <p><i><br /> “The Prague office ran in a 5 kilometer race to raise money for a charity that funds research in helping find cures for testicular and breast cancer</i>.”</p> <article class="embedded-entity align-center"><img src="/sites/default/files/rbbn-day-9.jpg" alt="rbbn day" title="rbbn day" typeof="foaf:Image" class="img-responsive" /></article><p><br /> Again, these are just a few of the numerous emails that I have received from team members discussing how Ribbon Day impacted them and their local communities. I could not be prouder, more humbled, grateful for or inspired by the wonderful team members I get to work with not only on this very special day, but on a daily basis throughout the year. In addition to all of our great volunteers around the world,</p> <p>I also want to personally thank our many Ribbon Connect team members around the world and the rest of our Human Resources partners, especially Marybeth Smith and Carlos Salas, for taking the lead in helping organize and coordinate local events. Without your tireless efforts, Ribbon Day would not have been possible.</p> <p>Enjoy this <span class="MsoHyperlink"><a href="https://www.facebook.com/pg/ribboncomm/photos/?tab=album&amp;album_id=289697704973796" target="_blank">photo album</a> that includes our Ribbon Day activities from around the world!</span></p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Wed, 31 Oct 2018 18:56:50 +0000 javaughn 20223 at https://ribboncommunications.com Ribbon Communications: What a Difference a Year Makes https://ribboncommunications.com/company/media-center/blog/ribbon-communications-what-difference-year-makes <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Ribbon Communications: What a Difference a Year Makes</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/Patrick-Joggerst-322.jpg?itok=w6S0VWYj" width="100" height="100" alt="Patrick Joggerst" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Patrick Joggerst</h2> <p class="purple">CMO and EVP, Business Development, Ribbon</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">October 30th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>On this day, one year ago, the merger of Sonus and GENBAND was completed, and Ribbon Communications was born. The transaction was a “merger of equals” and has turned out to be a very positive and beneficial union, not only for world-class global customer base but also for our employees, our ecosystem partners and the industry as a whole.</p> <div class="embed-responsive embed-responsive-16by9" style="margin:0; padding:0; padding-bottom:39%;width:70%"><iframe allowfullscreen="" class="embed-responsive-item" src="https://www.youtube.com/embed/45O82gWTwOs?rel=0" style="width:100%; height:100%"></iframe></div> <p style="padding-top:1.5%">Over the previous 12 months, Ribbon has demonstrated itself to be a leader, a continued market innovator, an industry consolidator and a great corporate citizen. As we continue to move forward into 2019, we thought we would share a look back at the some of the major accomplishments made possible by our talented team of employees along with our ecosystem and go-to-market partners.</p> <ul> <li>In December 2017 we <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-communications-names-fritz-hobbs-president-and-chief-executive-officer" target="_blank">announced</a> Fritz Hobbs as our new President and Chief Executive Officer. Fritz has a long accomplished record of leading transformation across many industries and has already been instrumental in accelerating the realization of the vision of Ribbon. Under Fritz’s leadership, we have continued to innovate, expand our offerings and successfully completed the strategic acquisition of Edgewater Networks.</span></li> <li>In January of this year, <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/verizon-offers-sbc-service-ribbon-communications-part-its-virtual-network-services" target="_blank">Verizon Communications</a> deployed our Session Border Controller Software edition (SBC SWe) to offer as a service (SBCaaS) through Verizon’s Virtual Network Services (VNS). The SBCaaS offering helps Verizon enterprise customers dynamically respond to seasonal demands in a truly elastic operating expense model, helping them better manage their costs, adjust to changing business needs, and reduce their reliance on dedicated network hardware and potential points of network failure.</span></li> <li>A great example of the innovation we are bringing to market includes a major announcement we made in February at one of the largest mobile events in the industry, Mobile World Congress. We unveiled our new <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-expands-portfolio-new-security-platform-offering" target="_blank">Ribbon Protect</a> security and analytics platform. Ribbon Protect, which is a big data behavioral analytics platform, is designed to eliminate blind spots and provide advanced fraud management protection while safeguarding communications service providers’ (CSPs’) and enterprises’ real-time communications networks and applications from security attacks while delivering unparalleled visibility into network operations. Softbank, a leading service provider in Japan, has already deployed Ribbon Protect to enhance its visibility into its growing network.</span></li> <li>During the first quarter a major global retailer migrated their communications infrastructure across hundreds of locations to Ribbon’s Kandy cloud communications platform. The company selected Ribbon because of its extensive experience in providing reliable cloud-based, multi-site business communications services.</li> <li>In March, during one of the most important enterprise events in the industry, we announced that Ribbon was one of only two Session Border Controller vendors that were officially certified to deliver integrated voice services to the <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-session-border-controller-portfolio-deliver-secure-integrated-voice-services-microsoft-teams" target="_blank">Microsoft Teams</a> collaboration environment. Teams is the hub for teamwork in Microsoft Office 365 that allows users to easily chat, share files, data and conduct meetings online to improve productivity. Now powered by our market-leading Session Border Controller technology, customers around the world can adopt Teams as their modern workspace collaboration tool, while seamlessly integrating advanced voice services.</span></li> <li>In May, <span class="MsoHyperlink"><a class="mfp-iframe pardot-popup" href="https://go.pardot.com/l/27332/2018-08-13/8g2ttz">The City of Los Angeles</a>, which includes more than 40 departments and 50,000-plus employees, signed an agreement to upgrade its Unified Communications (UC) capabilities and voicemail system with Ribbon's Kandy Business Solutions (KBS), replacing its legacy PBX and key systems with state-of-the-art, cloud-based UCaaS capabilities. </span></li> </ul> <p><img alt="perspectives-panel" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/perspectives-panel.jpg" style="width:50%; padding-left:2.5%; padding-bottom:1.5%; float:right" title="Perspectives Panel 2018" /></p> <p>We held our first <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-perspectives18-feature-top-tier-global-service-provider-and-enterprise-thought-leaders" target="_blank">Perspectives Customer and Partner Summit</a> as Ribbon Communications in Los Angeles in June and the response from attendees, which included more than 40 industry press and analysts, was overwhelmingly positive. It was the perfect opportunity to showcase the new Ribbon brand and our expanded offerings to our global customer and ecosystem partner base. The event included some great keynotes and panels from some of our leading customers and partners from all over the world.</span></p> <ul> <li>Enterprise and government verticals are a key part of Ribbon’s strategic focus moving forward and we continue to make great progress on this front, not only with our increasing portfolio of Joint Interoperability Test Command (JITC)-certified solutions, but also with actual customer deployments. In June we announced that Ribbon, along with key partners Verizon, Blackbox and Visioneering had completed one of the largest Voice Over IP (VoIP) deployments in the <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/us-department-defense-leverages-ribbon-communications-application-server-complete-50000-plus-seat-uc" target="_blank">U.S. Department of Defense’s (DoD)</a> history, leveraging Ribbon’s JITC-certified Application Server. The deployment allows the DoD to significantly upgrade its communications capabilities with the latest in secure real-time unified communications (UC) technology, including the ability to seamlessly integrate voice, video, instant messaging, presence and conferencing into the end-user experience.</span></li> <li>&nbsp;In August we announced the completion of the previously mentioned <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-communications-signs-agreement-acquire-edgewater-networks-inc" target="_blank">Edgewater Networks acquisition</a>. Edgewater Networks was a market leader in Network Edge Orchestration for the small and medium enterprise (SME) and Unified Communications (UC) market. Ribbon’s acquisition of Edgewater Networks allows us to create a best-in-breed, complete platform that extends our leadership position in the Session Border Controller (SBC), cloud UC, security, analytics and rapidly growing SD-WAN markets.</span></li> <li>Earlier this month Ribbon was recognized as the Business Intelligence Group’s <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-named-company-year-enterprise-telecommunications-2018-big-business-awards" target="_blank">(BIG) Enterprise Company of the Year</a>. BIG Awards for Business uses a proprietary and unique scoring system to selectively measure performance across multiple business domains and rewards those companies whose achievements stand above those of their peers. We think this is a great validation of the outstanding work that our team is doing.</span></li> <li>We continue to gain traction in our efforts to help our CSP customers fend off the challenges of non-traditional players like Twilio by leveraging our Kandy platform. Just last week we announced that <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/kandy-powers-hong-kong-broadband-networks-new-global-talk-app" target="_blank">Hong Kong Broadband Networks Limited (HKBN)</a> has leveraged Kandy Link to build and deploy Global Talk, a custom Over The Top (OTT) application within their Global Phone service that enables callers to enjoy high-speed global data connectivity across more than 60 regions worldwide without incurring roaming charges. Earlier this week we announced that our <span class="MsoHyperlink"><b><a href="http://kandy.io/" target="_blank">Kandy</a></b> platform is the foundation for <span class="MsoHyperlink"><a href="https://www.optus.com.au/business/office-phone/optus-loop-live" target="_blank">Optus Loop Live</a>, a mobile-oriented solution that enables Small and Medium Businesses (SMBs) to quickly and efficiently conduct business telephony on their mobile phones. </span></span></span></li> </ul> <p><img alt="ribbon-day-2018" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/ribbon-day-2018.jpg" style="width:35%; padding-left:2.5%; padding-bottom:1.5%; float:right" title="Ribbon Day 2018" /></p> <p>Last Friday, October 26<sup>th</sup>, Ribbon employees around the world spent the day volunteering at non-profits and charitable organizations around the world during our first annual <span class="MsoHyperlink"><a href="https://ribboncommunications.com/company/media-center/press-releases/ribbon-employees-give-back-local-communities-during-ribbon-day-planned-volunteer-activities-around" target="_blank">Ribbon Day Global Day of Service</a>. We wanted to mark the first anniversary of the historic GENBAND-Sonus merger by encouraging our employees to spend what is typically a workday giving back to the communities in which they live and work. More than 50 organizations from around the world from the Boys &amp; Girls Club, to Special Olympics, to the House with No Steps benefited from the kindness and generosity of our great team at Ribbon and I could not be prouder.</span></p> <p>These are just a few of the many highlights that have occurred over the past year. All of this has happened even as the industries we participate in have been undergoing dramatic and exciting changes. The validation we’ve experienced, as evidenced by the customers we are serving, the response to strategic acquisitions, and the recognition from industry leaders has inspired our plans for the next year and beyond as Ribbon Communications.</p> <p>We are as proud of our commitment to our customers and communities as we are of our accomplishments and are more energized than ever around our unified vision for making connected life better, safer and more prosperous for all. As a truly global company, operating in more than 25 countries, we understand our obligation to serve, not only as a quality business enterprise, but as good, responsible corporate citizens who value integrity, ethics and generosity in an often challenging but ever resilient world.</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Tue, 30 Oct 2018 17:06:40 +0000 jflores 20220 at https://ribboncommunications.com Five Phases of Communications Transformation https://ribboncommunications.com/company/media-center/blog/five-phases-communications-transformation <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Five Phases of Communications Transformation</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/Kevin-Riley-executive-headshot-white.jpg?itok=m-d9WQZq" width="100" height="100" alt="" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Kevin Riley</h2> <p class="purple">CTO &amp; EVP, Advanced R&amp;D, Ribbon</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">October 25th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>From legacy to leading edge, Communications Service Providers (CSPs) may sometimes feel there is no clear path or timeline associated with network transformation beyond what they have already done to move into <span class="MsoHyperlink"><a href="https://ribboncommunications.com/solutions/service-provider-solutions/network-functions-virtualization">virtualization</a> (NFV) and software-defined networking (NFV).</span></p> <p>In fact, the investments CSPs have made in modernizing their networks to support pure Internet Protocol (IP) environments are the foundation for the next transformation: the transformation of communications services.</p> <p>It’s time to take the leap from infrastructure modernization to service modernization and monetization. With the right strategic moves and partners, CSPs are in a stronger position than ever to fend off threats from the challengers who have for decades leveraged “the Internet” and IP networks generally to launch their own services, which are replacing legacy voice, VoIP, video and on-demand video services CSPs spent trillions of dollars inventing as the turn of the century turned society into an always-on, always-connected, and always-collaborating global community.</p> <p>Even as many CSPs continue to double down by investing in the future of network infrastructure (5G and LTE), it’s important to keep services in view and to understand how their investment at the “bottom of the stack” converts to value at the “top of the stack.”</p> <p>At <span class="MsoHyperlink"><a href="https://ribboncommunications.com/">Ribbon</a>, we are in a unique position to be working and supporting the evolution of some of the world’s largest CSPs, including mobile operators, cable MSOs, managed service providers and the systems integrators and applications developers who support them – so we have an inside view into where they see their strategies bringing value to consumers and enterprises – and to consumers<b> </b>through enterprises. </span></p> <p align="center"><img alt="the-phases-of-communications-transformation" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/the-phases-of-communications-transformations.png" style="width:80%;" title="The Phases of Communications Transformation" /></p> <p>Based on countless strategy sessions with our customers and partners, and our own R&amp;D, we see the evolution and transformation of communications (vs. just networks) in five stages:</p> <ol> <li>Monetization of Legacy Investments (soft switches and gateways)</li> <li>IP Transformation (UCaaS and SBCs)</li> <li>Hosted Communications (NFV, vCPE, and uCPE)</li> <li>Embedded Applications (GPU, Analytics, IoT all supported by 5G)</li> <li><span class="MsoHyperlink"><a href="https://www.kandy.io/">Cloud Communications</a> (CPaaS) and innovations still to come </span></li> </ol> <p><a class="mfp-iframe pardot-popup btn btn-primary" href="https://go.pardot.com/l/27332/2018-01-11/8421d1" target="_blank">Learn more about CPaaS</a></p> <p>This is all well underway, as those of us who are passionate about this industry and digital transformation are well aware. There is not a single phase that hasn’t already attracted billions of dollars in investment, but each are at different phases of maturity.</p> <p>Ribbon, with companies contributing to its more than 200 patents, having consolidated market leaders including Sonus and GENBAND, has led in the field in guiding CSPs and enterprises to get the most out of their existing investments. This has helped fuel the growth of VoIP and the interconnection with the PSTN, which, while it is not going away anytime soon, clearly is not the future of RTC.</p> <p>We’ve implemented thousands of projects in IP transformation, bringing <span class="MsoHyperlink"><a href="https://ribboncommunications.com/products/service-provider-products/session-border-controllers-service-providers">SBCs</a> into network operators and through those network operators to enterprises, enabling them to protect and manage VoIP sessions, ensuring high availability, quality and compliance with regulations across the globe. Our UCaaS applications extend traditional voice systems out to mobile devices, including rich functionality, call routing, messaging, and hundreds of features enterprises have relied upon for years, extending the value of in-place investments such as desktop phones to soft clients and mobile devices without skipping a beat. </span></p> <p align="center"><img alt="man-calling-on-cell-phone" class="img-responsive" src="https://ribboncommunications.com/sites/default/files/man-calling-on-cell.png" style="width:50%; padding-left:2.5%; float:right" title="Man Calling on Cell Phone" /></p> <p>We’ve been at the table as our industry has established standards for Network Functions Virtualization (NFV), certifying our solutions with open software and communications leaders like Red Hat, and joining world-class organizations like The Linux Foundation and its Linux Networking Fund as founding members, recognizing that the telecom world has always thrived on interconnection and interworking of systems; open is more than a definition software, open is about opening up new technical schemes and business opportunities.</p> <p>And why would Ribbon’s team stop there? We have in our DNA a constant and even burning desire to innovate on behalf of our customers, enabling them to remain competitive – disrupting rather than being disrupted by major challengers, particularly in the Over-the-Top (OTT) domain. That’s why we are heavily invested in and determined to help our customers with their roadmaps in such a way that they can invest wisely and generate immediate returns as we head into a world where 5G will change the game when it comes to speed, performance and economics.</p> <p>In the new world of “spectrum creativity” Ribbon is pioneering embedded applications, including those which merge machines and people, as the Internet of Things (IoT) and Industrial Internet of Things (IIoT) changes just about everything when it comes to the connection of the physical and digital world. While automation and analytics can vastly improve the efficiency of manufacturing plants, for example, the connection of derived data to human access to that data and action based on insights from that data is of far more value than a “lights out” approach.</p> <p>In the world of healthcare, for example, medical devices can track and report on a patient’s heart rate and provide a cardiologist with real-time information and alerts about that patient’s well-being, but only a cardiologist can make the call on how to treat a patient in distress. And only a heart surgeon can operate on that patient, enhancing his or her outcomes using other technology made possible by embedded communications and telemedicine assistance, but still performing the delicate work.</p> <p>Ultimately, almost every transaction will move to or through the cloud, which brings us to the next big moment in communications transformation. Despite all the hype about Cloud Communications as a Service, the fact is less than one-third of transactions pass through the cloud today. We are making great progress, but there are many challenges associated with cloud – with applications that are built on APIs – and with complex, sensitive workflows and information that make cloud communications truly valuable.</p> <p>One of the greatest challenges? Security. How can we ensure the integrity of data that may be owned by an individual – or a corporation – when that data is subscribed to by multiple applications, for example? This includes voice conversations as more and more advanced voice services come online, including voice-activated personal assistants.</p> <p>When everything we write, say, or otherwise share is converted into data, shared and stored on the cloud, the potential attack surface grows, and given the sophistication of cybercriminals and the amount of money and power at stake, we cannot take this lightly.</p> <p>In fact, at every point in the evolutionary path summarized in this article, there have been countless challenges to consider and solve for.</p> <p>Evolution is one thing – enlightenment is another. Ribbon’s passion for the potential of digital communications to enhance the success of CSPs, enterprise and every person on the planet who has access to a device and network drives us to think deeply – invest wisely – and above all, collaborate with our customers in true partnership in what we believe is the energy that will drive sustainable value – communications done right.</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Thu, 25 Oct 2018 18:17:03 +0000 jflores 20214 at https://ribboncommunications.com Natural Evolution Path: Moving Voice to the Cloud and Adopting UCaaS and CPaaS https://ribboncommunications.com/company/media-center/blog/natural-evolution-path-moving-voice-cloud-and-adopting-ucaas-and-cpaas <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Natural Evolution Path: Moving Voice to the Cloud and Adopting UCaaS and CPaaS </h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/sacha-gera-262x262.jpg?itok=OAbEShfz" width="100" height="100" alt="Sacha Gera" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Sacha Gera</h2> <p class="purple">Senior Vice President, Cloud Products at Ribbon</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">October 16th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Disruption is happening all around us in the incredibly fast-moving world of real time communications (RTC).</p> <p>Over a decade ago, enterprise IT teams made a strong push to the cloud and succeeded. They lowered costs, enabled innovation, unlocked the value of data analytics and delivered a more secure computing environment than when they were responsible for running all computing on-premise.</p> <p>RTC has emerged as the second, massive wave in organizations’ transition to the cloud. They have greater confidence today in adopting cloud-based voice and video communications sessions, which are increasingly being integrated into business workflow and applications.</p> <p>For the most enlightened enterprises, part of this movement to the RTC cloud includes embracing <span class="MsoHyperlink"><a href="https://www.kandy.io/">Communications Platform as a Service (CPaaS)</a> and <span class="MsoHyperlink"><a href="https://ribboncommunications.com/solutions/enterprise-solutions/cloud-services-enterprises">Unified Communications as a Service (UCaaS)</a>, particularly as more and more communications are happening in a mobile-first world.</span></span></p> <p>At the same time, the market is relatively new, definitely “hot,” and therefore fragmented with many new competitive players.</p> <p>What happens when enterprises start comparing their options – especially those with the exact same platform? The price wars are on and enterprise decision makers are in a “buyers’ market” when they ask the right, time-tested questions: which platforms will deliver the reliability, quality and guarantees of service our business needs – and at what price?</p> <h2>Everything Old Is New Again</h2> <p>It’s easy to become enamored with the easier and cheaper ways to do things.</p> <p>But ask a seasoned enterprise technology or security leader about why they haven’t adopted a wild-west strategy by allowing employees to use consumer-style applications to conduct official business and they will tell you straight out: these applications are free for a reason.</p> <article class="embedded-entity align-left"><img src="/sites/default/files/wysiwyg/hypster-office.jpg" alt="hypster-office.jpg" title="hypster-office.jpg" typeof="foaf:Image" class="img-responsive" /></article><p>Consumer versions of applications typically have very limited controls and put businesses at risk of losing confidential information, private data and overall visibility into communications, a particularly thorny issue given certain compliance regulations and corporate policies.</p> <p>Instead, enterprise decision makers are pushing to implement modern solutions, which better integrate with their cloud infrastructure and deliver the functionality required by employees in addition to the <span class="MsoHyperlink"><a href="https://ribboncommunications.com/solutions/enterprise-solutions/enterprise-security-and-network-operations">enterprise-grade security</a> demanded by organizations. These decision makers also recognize that end-to-end solutions require them to fully think through the communications stack into the applications layer. </span></p> <p>What should enterprises evaluate as they create their migration strategies away from premise-based and legacy hosted-private branch exchange (PBX) solutions, and into the future of truly secure, unified real time communications platforms?</p> <ul><li>Execution: This includes understanding product and service capabilities, quality of service, features and support;</li> <li>Operations: What happens once a solution is implemented? Operations must living up to the commitments made pre-implementation;</li> <li>Sustainability: Is your solution going to be able to scale as your organizational needs change? Enterprises should consider resources, financial health, the ability to invest in evolving products and services, and willingness to define new improvements;</li> <li>Economics: Initial pricing is one thing, but it’s important to consider ongoing licensing and usage fees, help desk fees and more;</li> </ul><p>Ultimately, enterprises need to fully understand a solutions’ ability to meet their business needs, while ensuring new IP-based services are secure and won’t compromise an enterprise’s data or reputation.</p> <p>This includes asking:</p> <ul><li>Who offers the solution that delivers the higher-value capabilities?</li> <li>Who has the range to offer UCaaS solutions with a roadmap that enhances and extends investments by adding real-time communications capabilities to web-based business applications and mobile applications?</li> <li>Who understands the synergies between UCaaS/CPaaS and integrating real time communications into common business tools, so within a workflow, people need only click to connect with one or more peers or partners to get work done?</li> </ul><h2>Migrating Voice, Messaging and Video</h2> <p>A clear vision, improved economics, advanced capabilities, a proven commitment to service and a track record of true partnership are key drivers for enterprises, especially when it comes to something as serious as migrating voice, messaging and video to the cloud.</p> <p>In the switch to IP telephony and VoIP applications; the more some things change (technology) the more some things remain the same (trust).</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Tue, 16 Oct 2018 20:17:24 +0000 javaughn 20178 at https://ribboncommunications.com Finding Real-Time Communication Threats Resembles a Game of Word-Search https://ribboncommunications.com/company/media-center/blog/finding-real-time-communication-threats-resembles-game-word-search <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Finding Real-Time Communication Threats Resembles a Game of Word-Search</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/walter-kenrich-200_0.png?itok=MdtRSa2N" width="97" height="100" alt="walter-kenrich-headshot" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Walter Kenrich</h2> <p class="purple">Director of Solutions Marketing</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">September 19th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>We have all presumably played word searches.  Spotting specific words among a litany of letters can be difficult and in some cases, downright frustrating if you have a huge set of words to find. It is a game of patience, visual acuity, and a methodical review of the letters.</p> <p>This is a great analogy for detecting real-time communication (RTC) attacks because it can be very hard to detect attacks in an RTC network (i.e. SIP network) with all the data that you have to filter through to get to the right answers.  Otherwise you may get a number of false positives when trying to detect threats against your RTC network. Thus, the reason this analogy is so important.</p> <p>Here at Ribbon, we think RTC threat hunting involves the anomaly detection process of searching through mountains of data from RTC networks and infrastructure for coordinated / advanced RTC threats that are evading existing security solutions and defenses such as your SBCs and FWs. </p> <p>And, even though SBCs, firewalls, intrusion prevention solutions, etc., are all designed to detect and protect against threats coming in through that particular network device, I like to say that “RTC threat hunting” is the layer above these networks devices.  A bird’s eye view of what threats or anomalies are actively running in my network that my individual network devices are missing and how I can find them.</p> <p>So RTC threat hunting is much like a word search game.  You know the words exist, you know you must look forward, backwards and diagonally, but you cannot always find all of them.</p> <p>Similarly, when hunting RTC threats you may not know what the threats actually are, but it is a safe assumption to say bad actors are doing something wrong or staging to do something malicious in the future. If you can find those hidden “threats,” you can win the game.</p> <p>If you think of the problem, puzzle, or game with clear objectives and leverage the tools you have today …could you detect an RTC threat spanning across your entire RTC network?  RTC threat hunting is much more than a correlated black box report or an alert.</p> <p>RTC threat hunting requires you to dig in deep, use a magnifying glass, to help find the threat. Having RTC security best practices to begin with is an absolute requirement for success, since everything you do for threat hunting depends on it.  And, looking at new strategic approaches such as big data analytic toolsets for RTC security is the only way to ultimately stop bad actors from wrecking havoc in your RTC network.</p> <p>While you are letting this all sink in, below is fun and easy word search puzzle for you to print out on real-time communications security.  And when your done with that, click the hyperlink to learn how <a href="https://ribboncommunications.com/products/enterprise-products/security-intelligence/ribbon-protect">Ribbon’s Protect platform</a> can help you detect, predict, respond and prevent security threats in your RTC network.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/rtc-puzzle_0.png" alt="RTC puzzle" title="RTC puzzle" typeof="foaf:Image" class="img-responsive" /></article><p class="text-align-center">Play this puzzle online at: <a href="http://thewordsearch.com/puzzle/399526" target="_blank">http://thewordsearch.com/puzzle/399526</a></p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Mon, 17 Sep 2018 14:22:27 +0000 javaughn 20111 at https://ribboncommunications.com Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 2 of 2) https://ribboncommunications.com/company/media-center/blog/kandy-cpaas-helping-service-providers-participate-multi-billion-dollar-growing-market-opportunity-0 <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 2 of 2)</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/sanjay-bhatia-262x262_0.jpg?itok=qtpl3hUB" width="100" height="100" alt="" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Sanjay Bhatia</h2> <p class="purple">VP, Solutions Marketing and Strategy, Ribbon</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">September 18th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>In <a href="https://ribboncommunications.com/company/media-center/blog/kandy-cpaas-helping-service-providers-participate-multi-billion-dollar-growing-market-opportunity">Part 1</a> of my blog, I provided an overview of why Communications Platforms as a Service (CPaaS) are growing in importance and highlighted the benefits of Ribbon's Kandy CPaaS platform. Now we will take a closer look at why Kandy is the preferred CPaaS for Communications Service Providers (CSPs).</p> <h2>Kandy is White-Label</h2> <p>Kandy is a white-label CPaaS offering that allows CSPs to utilize their long-standing and well-recognized brands to take CPaaS offers to market. You can easily customize Kandy Go-to-Market materials and portals to your brand, User Interface (UI) and User Experience (UX).</p> <p> </p> <article class="embedded-entity align-center"><img src="/sites/default/files/SP-Enterprise-diagram.png" alt="service provider enterprises diagram" title="service provider enterprises diagram" typeof="foaf:Image" class="img-responsive" /></article><p> </p> <h2 class="text-align-center">Kandy Supports Flexible Deployment Options – Our Cloud, Your Cloud or Hybrid</h2> <article class="embedded-entity align-center"><img src="/sites/default/files/kandy-hyprid.png" alt="kandy hyprid diagram" title="kandy hyprid diagram" typeof="foaf:Image" class="img-responsive" /></article><p> </p> <p><b>Public Cloud</b> – CSPs connect their network to the Kandy public cloud using SIP Trunks and other easy to add APIs for billing, provisioning, analytics, etc. Kandy runs on carrier-grade, redundant, high-reliability data centers all over the world. We maintain every aspect of it so that CSPs only have to focus on delivering great user experiences.</p> <p><b>Private Cloud</b> – CSPs can deploy Kandy in their own private cloud. CSPs provide their own infrastructure and we manage the platform in your environment. We deploy and configure all of the Kandy elements  and CSPS are then ready to go.</p> <p><b>Hybrid Cloud</b> – This option consists of deploying Kandy Link in the enterprise private cloud or on-premises and connecting to Kandy in the public cloud. Kandy Link provides Ribbon’s award-winning WebRTC gateway, REST API proxy  and media broker capabilities locally, as well as the ability to deploy additional services such as value-added features powered by micro-services from the Kandy public cloud.</p> <h2>Kandy is Carrier-Grade</h2> <p>The Kandy platform is built from modern software and cloud architecture principles and carrier-class building blocks as the core of the platform. The carrier-grade architecture enables highly reliable and scalable service offerings to enterprises across multiple locations and geographies.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/circle-icon-blocks-1.png" alt="circle icon block" title="circle icon block" typeof="foaf:Image" class="img-responsive" /></article><h2>Kandy Pre-Packaged Applications (Kandy Wrappers)</h2> <p>Kandy Wrappers are revenue-ready, pre-packaged, fully functional software applications that CSPs can deliver standalone or enterprises can insert into their websites or applications to enhance them with embedded real time communications capabilities. These solutions cater to low-code or no-code stakeholders who are looking to solve problems with digital solutions specific to market verticals or broadly across horizontal market segments. Kandy Wrappers accelerate time-to-market by significantly reducing implementation efforts and costs. Wrappers are built using the same Kandy APIs and SDKs that enterprises and developers have access to for building their own applications. But the big difference is that the heavy lifting has been done by Kandy.</p> <h3>Live Support Suite</h3> <p>Integrate a support button in your website that provides a chat, voice and video communication to a service agent. Build your own directory and allow your users to choose the right agent, every time.</p> <ul><li>A VIP e-commerce experience that guides visitors to the checkout and a VIP customer service that reduces support costs. Integrated with your point-of-sale to allow small and medium business to convert web visits into sales.</li> <li> <p>A chat bot or natural language processing option for Live Support that helps your customers on messaging platforms (Twitter, Messenger, Slack, etc.) and auto-escalates to a Live Support session when customers need it.</p> </li> <li> <p>Everything you would expect from a truck roll, but without the truck. Let your customers share their mobile camera with to let an agent see what they see or allow field workers to access a remote subject matter expert.</p> </li> </ul><h3>Visual Attendant</h3> <p>Integrate a visual menu into your website that allows your visitors to call the right person over a WebRTC voice call. No more listening to an IVR menu, just look at the available choices and get connected immediately.</p> <h2>Kandy Offers an Ecosystem</h2> <p>Kandy comes with an ecosystem of partners for CSPs to utilize and offer to enterprises to help them build communications-based applications for target markets and verticals. Below are some  of Kandy’s key partners who are all here to  help CSPs and their enterprise customers create vertical and custom digital applications.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/kandy-eco-partners.png" alt="kandy eco partners" title="kandy eco partners" typeof="foaf:Image" class="img-responsive" /></article><h2> </h2> <h2>Kandy CPaaS can overlay existing UC Service offerings or include white-label UCaaS</h2> <p>Kandy CPaaS enables CSPs to protect existing investments in their hosted or cloud-based UC service environments, preserve the quality of service in their offerings and enable enterprise grade SLAs. Using our Kandy Link WebRTC gateway to overlay existing call control and application servers, Kandy can help CSPs API and CPaaS-enable their existing UC services.  Coupled with Kandy CPaaS micro-services in the public cloud, additional API capabilities can be easily integrated and overlayed onto existing UCaaS offerings to grow revenues with existing customers, especially large enterprises who already trust CSPs with their communications needs.</p> <p>If CSPs need to introduce new UCaaS offerings, Kandy also comes with the option to provide a full-fledged white-label UCaaS service with a Kandy CPaaS overlay providing APIs and pre-packaged Wrapper applications for a combined UCaaS and CPaaS offering. Kandy white-label UCaaS delivers turnkey cloud UC services such as Cloud PBX, Cloud Contact Center and Cloud Collaboration.</p> <article class="embedded-entity align-center"><img src="/sites/default/files/kandy-diagram.png" alt="kandy-diagram" title="kandy-diagram" typeof="foaf:Image" class="img-responsive" /></article><h2>Summary</h2> <p>Kandy CPaaS uniquely offers CSPs the ability to participate in a high growth, multi-billion dollar market using their own brands, relationships and infrastructure to provide innovative CPaaS services to enterprises and meet the competitive challenges brought on by new market competitors and paradigms that correlate value to innovation and service agility. Several forward-thinking CSPs around the world have already recognized the unique value that Kandy offers and are investing in the numerous opportunities offered by a market-differentiating CPaaS.</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Fri, 14 Sep 2018 14:54:25 +0000 javaughn 20107 at https://ribboncommunications.com Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 1 of 2) https://ribboncommunications.com/company/media-center/blog/kandy-cpaas-helping-service-providers-participate-multi-billion-dollar-growing-market-opportunity <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 1 of 2)</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/sanjay-bhatia-262x262_0.jpg?itok=qtpl3hUB" width="100" height="100" alt="" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Sanjay Bhatia</h2> <p class="purple">VP, Solutions Marketing and Strategy, Ribbon</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">September 13th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2>CPaaS and Embedded Communications</h2> <p>CPaaS is one of those industry acronyms that has been tossed around for a few years now, but what is exactly is a CPaaS? Communications Platform as a Service (or CPaaS) enables the integration of voice, video, messaging, chat, presence and collaboration into any app, service, web site or business process via Application Programming Interfaces (APIs) and Software Development Kits (SDKs). The ability to embed communications capabilities directly into apps or web sites enables enterprises to engage customers more effectively across different communications channels including mobile, web and desktop environments. The result is a much improved customer experience leading to customer satisfaction, customer loyalty and recurring revenues. The ability to use applications by the minute or transaction caters to the growing momentum around enterprises that want to consume “by the drink” and build their own customized communications experiences for their customers.</p> <h2>Market Overview and Role of Communications Service Providers</h2> <p>According to a recent IDC market forecast report*, the worldwide voice and text messaging CPaaS market is forecast to grow from $2 billion in 2017 to $10.9 billion in 2022, a 39.2 percent Compounded Annual Growth Rate. Communications Service Providers (CSPs) have been engaged in heated battles with many competitors providing hosted and cloud-based Unified Communications as a Service (UCaaS) capabilities to large enterprises and other business customers. These same competitors are now moving into the growing CPaaS market and CSPs need to adapt quickly with their own differentiated CPaaS offerings to maintain, and even take market share from these budding competitors.</p> <h2>Kandy CPaaS Can Help Service Providers</h2> <p>Kandy CPaaS helps CSPs drive new revenues, retain enterprise customers and enable a superior experience for enterprise end customers. The white-label <a href="https://www.kandy.io/" target="_blank">Kandy</a> CPaaS from <a href="https://ribboncommunications.com/">Ribbon Communications</a> offers APIs and SDKs for CSPs to help those enterprises who want build their own customer experiences. Kandy also includes pre-packaged <a href="https://www.kandy.io/kandy-provides/kandy-wrappers" target="_blank">Kandy Wrapper</a> applications to cater to IT groups who may prefer low-code or no-code digital solutions. This allows CSPs to utilize their established brands and long-fostered customer relationships with large enterprises, their infrastructure and their service bundling capabilities to offer innovative embedded communications services that can not only compete with the new entrants, but also extensively differentiate and help drive communications traffic to their network.</p> <h2>Why Kandy CPaaS for CSPs?</h2> <p>Kandy CPaaS is built specifically for CSPs to offer as a white-label solution by leveraging carrier-class building blocks as the core of the platform. Kandy is also backed by many years of proven communications technologies and expertise. The key reasons that Kandy is the preferred CPaaS of choice for CSPs are:</p> <ul> <li>Kandy is a white-label CPaaS offering – offering a rapid time-to-market versus build your own</li> <li>Kandy supports flexible deployment models – Public, Private, Hybrid Cloud</li> <li>Kandy is carrier-grade</li> <li>Kandy offers unique Kandy Wrapper pre-packaged applications</li> <li>Kandy offers an ecosystem of ISVs for continued innovation and vertical market offerings</li> <li>Kandy CPaaS can easily overlay existing UCaaS offerings using the Kandy Link WebRTC gateway</li> <li>Kandy enables CSPs to target their loyal large enterprise customers and help improve end-customer engagements and experiences</li> </ul> <p>In Part 2 of this blog, I will examine each of these areas more closely to highlight the advantages for CSPs.</p> <p><sup>* Source: IDC Market Forecast, Worldwide Voice and Text Messaging Communications Platform-as-a-Service, 2018-2022, Courtney Monroe</sup></p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Thu, 13 Sep 2018 20:56:29 +0000 javaughn 20106 at https://ribboncommunications.com Is Your UC Network “Intelligent”? https://ribboncommunications.com/company/media-center/blog/your-uc-network-intelligent <div class="ribbon-two-column"> <div class="region region-pre-content"> </div> <div class="region region-top-content container"> <div class="block-region-top"><div data-block-plugin-id="sharethis_block"> <div class="sharethis-wrapper"><span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_facebook_hcount" displayText="facebook"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_twitter_hcount" st_via="ribboncomm" st_username="" displayText="twitter"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_linkedin_hcount" displayText="linkedin"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_googleplus_hcount" displayText="googleplus"></span> <span st_url="https://ribboncommunications.com/rss/blog" st_title="Our Blog" class="st_email_hcount" displayText="email"></span> </div> </div> </div> </div> <div class="region region-title-content container"> <div class="row"> <div class="col-md-8"><div class="block-region-title"><div data-block-plugin-id="entity_field:node:title"> <h1 class="page-header">Is Your UC Network “Intelligent”?</h1> </div> </div></div> <div class="col-md-4"><div class="block-region-title-sidebar"><div data-block-plugin-id="entity_field:node:field_author"> <div class="block-content--author"> <div class="row"> <div class="image-wrapper"> <div class="field field--name-field-img-champion field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/thumbnail/public/walter-kenrich-200_0.png?itok=MdtRSa2N" width="97" height="100" alt="walter-kenrich-headshot" typeof="foaf:Image" class="img-responsive" /> </div> </div> <div class="text-wrapper"> <h2 class="block-title-normal">Walter Kenrich</h2> <p class="purple">Director of Solutions Marketing</p> </div> </div> </div> </div> </div></div> </div> </div> <div class="region region-main-content container"> <div class="block-region-main"><div data-block-plugin-id="entity_field:node:field_date_release"> <div class="field field--name-field-date-release field--type-datetime field--label-hidden field--item">September 11th, 2018</div> </div> <div data-block-plugin-id="entity_field:node:body"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><i>Author’s note: This is the third of a three-part series of posts on Session Border Controllers. You can read the first post,</i> <i><a href="https://ribboncommunications.com/company/media-center/blog/session-border-controllers-5-reasons-why-your-company-needs-one">Session Border Controllers – 5 Reasons Why Your Company Needs One</a>, and the second, <a href="https://ribboncommunications.com/company/media-center/blog/my-firewall-will-secure-my-uc-network-right-think-again">“My Firewall Will Secure My UC Network, Right?” – Think Again</a></i></p> <p>We all (hopefully) know business communications are always evolving.  With SIP well over 20 years old, we’ve gone from old touch-tone phones to Voice over IP to now “cloud” unified communication providers. And, with merger &amp; acquisitions happening every day, workers are now communicating with their new colleagues around the world across many disparate platforms and devices. Many meetings and collaboration today happen over Skype for Business or other video-enabled platforms.  Furthermore, with the rise of WebRTC, communications are being embedded in applications to make it easier for customers and employees to communicate. So the pace of communication and how we communicate is under constant change.</p> <p>While business communications are ever changing…that change is good for businesses, but it does come with some challenges.  Today’s enterprises strive to improve customer service and make employee collaboration more efficient. So how do you optimize the use of network resources and simplify network operations? Intelligent session and routing control solutions can help enterprises reach this goal.</p> <article class="embedded-entity align-right"><img src="/sites/default/files/service-provider-network.png" alt="service provider network" title="service provider network" typeof="foaf:Image" class="img-responsive" /></article><p>By centralizing policy and routing, enterprises can bring together heterogeneous multi-vendor environments and enable multiple PBXs to communicate, thereby simplifying and centralizing the routing infrastructure.</p> <p>What does this actually mean?  Well, Ribbon’s SBC and intelligent routing control solutions are designed to improve enterprise communications by enabling various types of policies and routing scenarios in UC networks. For example:</p> <h2>Centralizing Dial Plans</h2> <p>Large enterprise networks may contain a dozen or more PBXs spread out around the world at various office locations, with each PBX requiring a specialized engineer to provision and update dial plans, routing and subscriber information for that office. It is an operational nightmare to manage and provide new services on this sort of “un-unified” network.</p> <p>Enterprises need to consolidate and centralize all those dial plans, routing and subscriber information in a single master server. This dramatically reduces both their operational expenditures (OPEX) and the management complexity associated with PBX-based information management while allowing for an easier and more efficient dial plan to manage.</p> <h2>International Toll Avoidance</h2> <p>With SBCs and a centralized policy and routing server, enterprises not only can create a centralized dial plan but, also leverage their own IP-based enterprise wide-area network (WAN) for VoIP calls.  Thereby, eliminating national and international long-distance toll charges between employees anywhere in the world.</p> <p>For enterprises that span multiple countries, a centralized policy and routing server can help reduce toll charges by keeping calls on-net and only breaking out to the public switched telephone network (PSTN) if necessary. Typically, enterprises save about 55 to 75 percent on toll charges with a centralized policy and routing server.</p> <article class="embedded-entity align-left"><img src="/sites/default/files/og_image/office-opengraph.jpg" alt="IT professionals" title="IT professionals" typeof="foaf:Image" class="img-responsive" /></article><h2>Rerouting Traffic</h2> <p>An SBC with a centralized policy and routing server also enables network failure avoidance for higher reliability in the enterprise network. The policy server quickly reroutes calls around SIP trunk failures to ensure service availability.</p> <h2>Microsoft Active Directory (MSAD) Routing and Translation</h2> <p>Microsoft’s Active Directory is used by a majority of enterprises for a centralized provisioning point of employee’s access and use of the network. When combined with a centralized policy and routing server, enterprises can create a powerful communication solution for their employees.</p> <p>Enterprise users’ information can be retrieved by a centralized policy and routing server from Microsoft’s Active Directory service and provide the following services to them:</p> <ul><li>Calls to the employee/user can be forwarded to another number (e.g. home, mobile, office) of the user based on configured policy.</li> <li>Caller display name can be populated based on Microsoft Active Directory (MSAD) attributes such as “cn” (common name), display name, user Principal name.</li> <li>Determine the users of Skype for Business/Lync voice lines and route the call appropriately.</li> </ul><p>Ribbon’s SBC and policy solutions enable enterprises to substantially reduce both their communications Capital Expenditures (CAPEX) and OPEX, while still improving the richness and quality of their communications services.  To learn more about how you can intelligently manage your UC sessions here is a great, short and easy-to-read <a class="mfp-iframe pardot-popup" href="https://go.pardot.com/l/27332/2018-01-12/84d997">“Dummies Guide</a>” on intelligent session control.</p> </div> </div> </div> </div> <div class="region region-post-content"> <div class="block-region-post"><div data-block-plugin-id="block_content:6f8a3dde-bb84-4e12-ad2a-69765b6b89ad" class="block--cta_feature_simple"> <div class="container-fluid"> <div class="row wrapper-row" style="background-image: url('/sites/default/files/girlphone.jpg')"> <div class="container"> <div class="hidden-xs col-sm-6 bg-wrapper"></div> <div class="col-xs-12 col-sm-6"> <div class="text-wrapper cta-large"> <h2 class="block-title lighter">Ask Us Anything!</h2> <p>Ribbon's team of professionals are ready to answer your questions,&nbsp;guide you to the right solution or help you with your network design.&nbsp;</p> <div class="cta-link" data-aos="fade" data-aos-duration="600" data-aos-easing="ease-in-sine"> <a href="https://go.pardot.com/l/27332/2018-01-08/841223i" target="_blank" class="mfp-iframe pardot-popup btn btn-primary">Let's Chat!</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Tue, 04 Sep 2018 14:12:57 +0000 javaughn 20041 at https://ribboncommunications.com