Ribbon's WebRTC Gateway, Kandy Link, helps businesses improve customer interactions and boost worker productivity by embedding intuitive and contextual communications tools into web pages, applications, and information systems’ interfaces. Ribbon's gateway converts secure WebRTC communications into industry standard SIP signaling so that it's cost effective for enterprises to create new ways to connect with customers, without changing core infrastructure. Unlike open source competitors, Ribbon's WebRTC gateway is designed for the scale and resiliency organizations require for critical customer engagements. Leverage a Ribbon WebRTC gateway with complementary Ribbon elements or industry standard SIP elements.
WebRTC stands at the intersection of the Internet, BYOD, internal communications, external communications, and information systems. Kandy Link, Ribbon’s carrier-class WebRTC gateway, interworks the signaling and media planes of the web and telecom worlds and provides rich APIs for extending real-time communications and collaboration capabilities to web applications. While other WebRTC implementations have focused on SIP over WebSocket—which requires the developer to still deal with the complexities of the SIP protocol and state machine— Kandy Link uses REST (Representational State Transfer) APIs that don't require specialized skills. This allows web developers who aren’t deeply versed in real-time communications technology to create innovative, real-time communications applications––quickly and easily.
Kandy Link is the WebRTC gateway at the heart of Ribbon's Kandy solutions, powering a multitude of real-time communications applications for customers all over the world.