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With the wide varieties and inherent complexities of SIP and VoIP protocols, real-time communication networks can only stand to benefit from the added value of behavioral analytics and machine learning. Specific to your communications network, behavior analysis combined with machine learning will be crucial for detecting many types of fraudulent revenue-leaking activity. Whether it be in the core of your network or or delivered as a service to an end customer, behavioral analytics has an important role to play in detecting fraudulent call flows. The Ribbon Fraud Management applications suite includes:
Many bad actors locate and enter communication networks in order to fraudulently use your network at your expense. Ribbon FraudProtect you will help you by identifying repetitive calling patterns to anomalous places and flag them in real-time based on destination detection. As more fraudulent calls are made they are quickly identified and terminated, thus mitigating any expensive toll charges.
Keep communications free of calls coming through from various numbers that are fraudulent and known nuisance calls. Many times these calls come from a computerized auto-dialer to deliver a pre-recorded message, as if from a robot. Ribbon RoboProtect uses advanced databases to quickly identify the source of the robocall and apply policies to the edge of the network to stop these calls before they disrupt your employees or customers.