SmartOffice - Cloud Collaboration part of Kandy Business Services
Better Cloud Contact Center Options
As customers, we've all become more demanding. Kandy has multiple ways to keep employees and customers engaged. From simple hunt groups to lightweight call center to sophisticated omnichannel contact centers (powered by Five9). Choose an enterprise-wide solution or point solutions for different departments or locations. In addition, Kandy Wrappers are available to make it easy for your customer to connect right from your website, without having to dial a toll-free number on a separate device.
Kandy Business Solutions leverage Ribbon's Compelling UC Client Architecture
Cloud UC buyers expect a sophisticated client experience. Kandy Cloud UC delivers Ribbon's next-generation unified communications clients, Smart Office. Visit our Unified Communication Clients pages for a detailed overview of why Smart Office clients are designed to be less expensive to deploy and manage than the competition. Our patent pending Omni technology enables Kandy Cloud UC customers to deliver and centrally manage their UCaaS experience without constantly managing client distribution and updates.
A Cloud UC Service with a Carrier Pedigree
It's not always easy to understand whether a cloud UC solution is truly enterprise class? Simply judging the quality of a website or a few well-known logos may not be enough. The Kandy Business platform uses the same Ribbon elements that power over 27 million IP lines across the globe. At the heart of the solution is the Ribbon Application Server, the Application Server's carrier heritage enables it to scale to two million users across geographically redundant servers. This massive scale assures that your organization won't be left in the cold as it integrates multiple sites into the cloud, around the globe. Of course, it's also maintained by a team of telephony experts with thousands of years of collective experience.