Kandy Platform for CPaaS

In today’s competitive business climate communications service providers are continuously looking for ways to stand out from the crowd with innovative applications that can be deployed faster and more cost effectively with the goal to reduce risk and time to revenue. With Ribbon's Kandy Communications Platform as a Service (CPaaS) solution, service providers can deliver differentiated offerings that weave rich communications services into business and consumer applications on the web and on mobile devices.

The Platform for Embedded Communications

Kandy is a cloud based, real-time communications software development platform, built from Ribbon's market proven communications, presence and security software components. The solution framework includes Application Programming Interfaces (APIs), Software Development Kits (SDKs) and pre-built turnkey applications (Kandy Wrappers)—like video shopping and support assistance, click to call, visual IVR and more—to accelerate time to market.  The outcome-based pay-as-you-grow business model helps service providers accelerate time-to-market, minimize upfront investments, and focus on value-added services instead of infrastructure.

The Kandy APIs and SDKs allow service providers to integrate real-time communications into their own applications providing customers with augmented functionality on top of their existing services. For example, with Kandy, a service provider can allow a SIP trunk customer to integrate calling capabilities into their CRM or any other business process/application using their own enterprise lines, numbering and voice features.

Kandy adapts to the needs of the service providers. It can be consumed from Ribbon's public cloud infrastructure or deployed on a private cloud infrastructure as a white label solution. Service providers can go to market from the public cloud while their private Kandy cloud is being implemented and seamlessly switch users over once their private instance is finalized.

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Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.