Documentation

The Documentation Portal (for registered customers) includes the following documentation types: Fundamentals (Product Descriptions, user guides, reference information), planning and engineering, upgrades, administration, configuration, performance management, security, account management, fault management, and solution/IOT.

Information delivery formats on the Documentation Portal include PDF, HTML, videos, and zip files.

Former GENBAND Technical Documents, End-Of-Life Notices & IOT

Former GENBAND product technical documentation is located in the Ribbon Documentation Portal, including customer documentation, announcements, EOL notices and IOT documents.

Former Sonus Technical Documents, End-Of-Life Notices & IOT

Former Sonus product technical documentation is located in the Sonus Documentation Portal, including customer documentation, announcements (WBAs), EOL notices and IOT documents.

Former Edgewater Networks Technical Documents, End-Of-Life Notices & IOT

Former Edgewater Network product technical documentation is located in the Ribbon Support Portal, including customer documentation (knowledge base articles), announcements and EOL notices. To access the documentation, select Knowledge from the menu bar, and then click the Edgewater tab.

Partner Portal

For registered Partner portal access, please visit the Partner Portals page.

Help

If you cannot access any of the above links, please submit a request here

For immediate assistance, contact 866-436-2263 or +1-512-682-5200 (outside continental US).

 

Solutions Brief

RibbonCare Services Portfolio