Global Services

As service providers and enterprises increasingly adopt IP-based voice, multimedia and Packet Optical communications solutions for their markets, they are often challenged to find the expertise to install, maintain, and repair these platforms.  Ribbon Communications has a rich history in providing extensive service-based solutions to help service providers and enterprises grow revenues, serve customers, reduce costs, and improve productivity.

Ribbon’s Global Services organization provides a wide range of services, including Professional Services that includes hundreds of NGN, IP Voice, IMS, Packet and Optical Networking specialists and partners offering technical depth, network breadth and tools to assist customers in all aspects of network modernization, design, and deployment; Maintenance Support and project management Services that provides a comprehensive support strategy for all products, applications, and solutions purchased; Services that provide proactive monitoring to keep your production communications running smoothly so you can concentrate on running your business; and Education Services to ensure customers have the technical knowledge and skills necessary to achieve service readiness and delivery goals to accelerate time-to-market, manage costs, and get the most out of their Ribbon products and solutions.