About Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. We maintain a keen focus on our commitments to Environmental, Social, and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders.


Ribbon Corporate Profile Brochure

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Who We Are

Our Customers and Partners

Ribbon has customers in virtually every region of the world including North America, Central and Latin America, Asia Pacific, Europe and the Middle East. Some of Ribbon's customers include leading service providers like BT, Verizon, CenturyLink, Deutsche Telekom, Softbank, TalkTalk and Tata along with large enterprises like the US Department of Defense, the University of Texas at Austin, The City of Los Angeles and the Los Angeles Public Library.

Ribbon takes products to market via service providers, channel partners and Independent Software Vendors (ISVs).

Ribbon also boasts a world-class ecosystem of technology partners including global brands like Microsoft, Amazon Web Services, IBM, Intel and Polycom.

What's in a Name?

The Ribbon name reflects the company's mission to deliver an unparalleled suite of best-in-class solutions and services to its growing list of global customers and partners. Ribbon Communications embodies the company's ambition to continue moving the real-time communications industry forward. Ribbon isn't just about connecting point "a" to point "b." It is about encompassing the ability to ensure our contact points are elegantly and seamlessly simple to create, manage and monitor. With the world more complexly woven together than ever before, the real-time communications we rely on must become a more comprehensive, engaging, contextual and all-encompassing experience. That is what Ribbon stands for. Born to serve as the real-time communications pivoting point for our lives, Ribbon serves as the connection across all of our worlds.


Meet our CEO

Bruce McClelland - President, CEO & Director

Bruce McClelland is CEO and President of Ribbon Communications (Nasdaq: RBBN), a global communications and network solutions provider to service providers, enterprises, and critical infrastructure sectors. Bruce is a technical business leader with a proven history of developing and growing sustainable, profitable businesses through technology and business cycles.

Learn more about our CEO and other members of our management team

Ribbon's Management Team
Bruce McClelland

Ribbon by the Numbers


Global Employees


Countries Represented by our Customers in 2023


Global Offices


Patents developed by our team


Revenue in 2023


Ribbon is formed

Ribbon Locations

Reach Out to Ribbon

No matter where you are, Ribbon is nearby.  We fancy ourselves as a global company with a local touch.  Ready to stand up your network and ready to stand by your side -- Ribbon is ready!


Ribbon is Here for You

Ribbon is Here for You

No Matter What

We have built and serviced networks for decades and we have established a reputation as a trusted vendor.  Our 400 member support team is dedicated to you and your network even when unexpected outages occur.  Around the globe or around the corner -- Ribbon is here for you. 75% of customers say Ribbon support is better than the competition!

Ribbon Support

24-7 support

Major Milestones

  • 2020 – Ribbon Merges with ECI Telecom
  • 2019 – Ribbon Acquires Anova Data
  • 2018 – Ribbon Acquires Edgewater Networks
  • 2017 – Sonus and GENBAND Merge to form Ribbon Communications, a Global Leader in Real-time Communications and Security Solutions
  • 2016 – Sonus Acquires Taqua
  • 2016 – GENBAND Application Server Receives Department of Defense JITC Certification
  • 2015 – GENBAND listed as CNBC Disruptor50 (based on Kandy)
  • 2015 – Sonus Completely Virtualizes Product Portfolio
  • 2014 – GENBAND Launches Kandy Platform-as-a-Service
  • 2014 – Sonus Acquires Performance Technologies (moves into diameter market)
  • 2013 – GENBAND Acquires fring (OTT)
  • 2013 – Sonus Launches SBC SWe; Named a Leader in Gartner's "Magic Quadrant for SBCs" for Second Consecutive Year
  • 2012 – GENBAND Ranked No.1 on The Wall Street Journal List of Top 50 Venture Backed Companies
  • 2012 – GENBAND Acquires Aztek Networks (IP Switching)
  • 2012 – Sonus Acquires Network Equipment Technologies
  • 2011 – Infonetics Report: Sonus the Fastest Growing SBC Solution on the Market
  • 2011 – GENBAND Acquires Cedar Point Communications (IP Switching for Cable Market)
  • 2010 – GENBAND Named #1 Supplier in the Global Service Provider VoIP Market (Softswitches, Media Gateways, Session Border Controllers, Media Servers and Applications)
  • 2010 – GENBAND Acquires Nortel Carrier Voice and Applications Solutions
  • 2009 – GENBAND Acquires Nokia Siemens Networks Product Units (Trunking Media Gateways)
  • 2008 – GENBAND Acquires NextPoint Networks (SBC/Security)
  • 2007 – GENBAND Acquires TEKELEC Switching Solutions Group (IP Switching)
  • 2007 – Sonus Surpasses One Trillion VoIP Minutes; Named "Outstanding Vendor" by AT&T
  • 2006 – Sonus Announces First Session Border Controller, SBC 9000; Named a Leader in Gartner's "Magic Quadrant for Softswitch Architecture"
  • 2006 – General Bandwidth becomes GENBAND
  • 2006 – GENBAND Acquires Siemens DCO Business (IP Switching)
  • 2004 – Sonus Surpasses 500 billion VoIP minutes
  • 1999 – General Bandwidth founded
  • 1998 – Sonus Unveils World's First Carrier-Class IP Telephony Switch, GSX 9000
  • 1997 – Sonus Networks founded

What We Do?

Ribbon helps the world's leading communications service providers and enterprises embrace the next generation of communications technologies With more than a thousand customers around the globe and 50 years of experience transforming and securing networks, Ribbon enables service providers and enterprises to transform their communications networks, quickly deploy new optical and IP networks, and capture and retain customers and generate a significant related return on investment. 

Ribbon's industry-leading product portfolio ranges from IP Systems, Optical Systems, and session border controllers ("SBCs") for service providers and enterprises, intelligent edge with SD-WAN, Network Edge Orchestration, policy and routing, call controllers or softswitches, media gateways, applications platforms, communications clients, and signaling controllers to cloud communications "as a Service" solutions. The company's comprehensive portfolio also includes unrivaled end-to-end service assurance, security, fraud management and analytics solutions. All of these solutions are supported by a global services team with extensive experience in design, deployment and maintenance of some of the world's largest IP and optical networks.

The company is also focused on providing secure carrier-class enterprise communications capabilities to industry verticals including the financial, government, education and healthcare sectors.  All of these industries already benefit from Ribbon's secure, unified, reliable and embedded communications capabilities, which enhance their ability to collaborate and improve productivity.

Download: SBC Portfolio >

Ribbon’s comprehensive Secure Cloud Communications and IP Optical Networks portfolio provides fixed,mobile, cable (MSO), wholesale and data center interconnect providers of all sizes with the latest in: