Access to Ribbon support portals is available to customers who have purchased maintenance and technical support services. Note, the support portal below is for all Ribbon products.

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RMA Support

For general support questions, login issues or RMA (Return Merchandise Authorization) inquiries, chat with us.

Ribbon Support Partner Login

For the Ribbon Support Partner login, please visit our Partner Portal Page.

Critical Service Events

For critical service events – please call to speak with a customer support engineer:

  • Global Support Assistance Center  +1-833-RIBBON1 – 1-833-742-2661
  • Japan Support Assistance Center +81-3-6455-2150  (Japanese Language Support)

Performance Technologies MPS products are now sold and maintained by Sunhillo Corporation. Please click on the following website link for all product information and support.

Attention AVCT Kandy customers:  Effective Monday, May 2nd 2022, Kandy case creation and management will move to the Kandy Partner Portal website.  The Kandy Partner Portal is where you can find training, documentation, technical support, knowledge base, notifications, and marketing content for use with your Kandy products and services. 
Access Kandy Technical Support  |  Register for Kandy Technical Support 

RibbonCare Services Portfolio

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