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    06/22/2020

    How a Post COVID-19 World Will Impact Contact Center Workers and Customer Engagement

    Customer Think
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    06/18/2020

    Ribbon adds Advanced VoLTE and 5G-Ready Service Assurance Capabilities

    TMCNet
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    06/18/2020

    Working from home forever? Here are some tools you might need

    Silicon Republic
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    06/17/2020

    COVID-19 Resources for Contact Centers A curated list of credible sources to help you stay informed.

    Contact Center Pipeline
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    06/15/2020

    Video, E-Mail or In Person: Match Communication Method to Your Message

    SHRM
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    06/09/2020

    LIVING ON THE EDGE: THE NEW REAL-TIME COMMUNICATIONS SECURITY RISKS

    Cloud Tweaks
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    06/09/2020

    Can we really all work from home ‘forever’?

    The Evolving Enterprise
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    06/05/2020

    Test and Measurement: NI acquires data analytics company for $365 million

    RCR Wireless
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    06/04/2020

    The Looming Zoom vs. Teams UcaaS Phone Battle

    No Jitter
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