Download our SBC SWe Edge Datasheet
View the SBC SWe Edge datasheets for a detailed list of services & capacities
Cloud or Virtual Machine Deployment
Easily deploy Ribbon SBC software in multiple virtual environments
Ribbon’s Session Border Controller, Software Edition Edge (SBC SWe Edge) operates natively in the Azure and AWS Cloud as well as on virtual machine platforms including Microsoft Hyper-V, VMware, and Linux KVM. In minutes, an organization can deploy a Ribbon SBC to enable Teams Direct Routing, Zomm Phone BYOC, or to connect almost any other cloud UC or contact center service to a telecom provider. Organizations get the same ease of use and robust security services without having to deploy any hardware. And, since it’s deployed in virtual environments, it can scale up or down as needed. Ribbon even offers a 30-day trial license so your organization can try it out.

Download the Zoom Solution Brief
Ribbon SBC SWe Edge on Microsoft Azure
SBC SWe Edge on Microsoft Azure
Microsoft Survivable Branch Appliance Support
Enable Teams users to make and receive calls to/from the public telephone network if Microsoft 365 becomes unreachable. Microsoft’s Survivable Branch Appliance (SBA) capabilities are delivered as fully virtualized software in concert with the SBC SWe Edge. Microsoft’s SBA services provide organizations an additional level of resiliency and peace of mind that calling services can be preserved if the cloud becomes unreachable. Microsoft SBA services are tightly integrated into the SBC SWe Edge’s Easy Configuration Wizard, making set-up and administration as simple as point and click. Ribbon eliminates any SBA related command line administration or stand-alone security certificate management. Learn more by downloading the SBA datasheet.
Survivable Branch Appliance (SBA) for Microsoft Teams
Survivable Branch Appliance (SBA) for Microsoft Teams
Hardware, Software or Cloud
Visitors may notice the similarities between the SBC SWe Edge, SBC CNe Edge, SBC 1000 and SBC 2000, we hope so. Ribbon uses the same core software for these products so our customers can easily choose the size and deployment model that fits their environment. Each product delivers the same robust security services, ease of deployment, and media management capabilities. The SBC SWe Edge includes the option to deploy on a virtualized platform or the cloud, the SBC CNe Edge is exclusively for the cloud, while the SBC 1000 and SBC 2000 provide options for physical interfaces (FXO/FWs, T1/E1, etc.) for device or PBX/ contact center migrations.
Review the chart below for more details.

Service Type | SBC CNe Edge software on Azure Cloud | Software Image SBC SWe Edge |
Turnkey Ribbon Appliance - SBC 1000 | Turnkey Ribbon Appliance - SBC 2000 |
---|---|---|---|---|
Microsoft & Zoom Certified | ● | ● | ● | ● |
Award Winning Security | ● | ● | ● | ● |
SIP Trunk Provider Interoperability | ● | ● | ● | ● |
PBX & Cloud UC Interoperability | ● | ● | ● | ● |
Intuitive Web Configuration Tools | ● | ● | ● | ● |
Advanced Call Routing Features | ● | ● | ● | ● |
Tones & Announcement Support | ● | ● | ● | ● |
Comfort Noise & Silence Suppression | ● | ● | ● | ● |
Network Jitter Compensation | ● | ● | ● | ● |
Music on Hold | ● | ● | ● | ● |
Transcoding | ● | ● | ● | ● |
Microsoft SBA Support for Local Branch Survivability | Future Release | ● | ● | ● |
Purchase Model | Monthly as a Service | One-time Purchase | One-time Purchase | One-time Purchase |
Support Contract | Included | Annual Purchase | Annual Purchase | Annual Purchase |
Maximum Users | 100,000 | 5000 | 600 | 1000 |
Maximum Concurrent Calls | 10,000 | 1000 | 192 | 600 |
T1/E1/ or BRI Ports (connect legacy PBXs) | Local gateway required | Local gateway required | Up to 4 T1/E1 or 12 BRI ports | Up to 16 T1/E1 – 2 x 8 T1/E1 spans |
FXS Ports (analog phones, fax, etc.) | Local gateway required | Local gateway required | Up to 24 FXS ports | Up to 48 FXS ports – 2 x 24 ports |
FXO Ports (analog lines for emergency calling, etc.) | Local gateway required | Local gateway required | Up to 12 FXO ports | Local gateway required |
More on SBC CNe Edge | More on SBC SWe Edge | More on SBC 1000 | More on SBC 2000 |
Managing SBC SWe Edge

Ribbon’s SBC SWe Edge is managed from a centralized Ribbon Application Management Platform (RAMP) offering a complete Fault, Configuration, Accounting, Performance, and Security solution. Delivering intuitive, reliable, scalable and automated management, an enterprise can quickly configure the SBC SWe Edge, identify and remediate issues, deliver improved customer experience, and do so at reduced operational costs.
Ribbon Application Management Platform manages SBC SWe Edge deployed on Azure or AWS. The platform itself is designed using cloud native principles and can also be deployed in multiple data center and public or private cloud environments in standalone or high availability configurations, including options for geographic redundancy.
Download our RAMP DatasheetStone Brewing Deploys Ribbon SBC
Stone Brewing Deploys Ribbon SBC
Download our Session Border Controllers for Dummies
View the SBC Dummies Guide for more information on Ribbon's SBCs
Hear the Ribbon Difference
As a security element, SBCs inherently sit in the middle of the media path between the telecom provider and the phones or soft clients. Ribbon’s SBC SWe Edge uses that position to enhance media quality and manage interoperability between the endpoints and the telecom providers. Ribbon leverages our decades of experience building many of the world’s largest communications networks to deliver better sounding conversations. Our software better mitigates common voice quality issues our competitors typically leave to chance.
The SBC SWe Edge enhances:
- Media Transcoding (to ensure device/ service interoperability)
- Concealment of Network Jitter (to mitigate network anomalies)
- Comfort Noise (to make conversation sound more natural)
- Music on Hold fidelity (we still can’t guarantee you’ll like the tune)
