Ribbon Communications be­lieves that the best cus­to­mer is an ed­u­ca­ted cus­to­mer. Our Ed­u­ca­tion and Train­ing Serv­i­ces de­part­ment has been in­struct­ing cus­to­mers and channel part­ners for decades.

Why Train with Us?

We offer training for all level of expertise from beginners to pros. Ribbon's trainers are experts in their domains with practical experience to ensure you turn theory into practice. Moreover, our courses are developed in-house, to ensure you are getting the latest, most up-to-date information and best practices.

About Partner Training

Ribbon Partners are differentiated by their ability to provide exceptional customer experiences through the development of highly skilled sales and technical staff. Ribbon helps partners achieve their success with focused training and certification programs for sales, sales engineers and technical support staff. Partners should log in to the Partner Portal to review the Partner Training and Certification program, the Partner Training Schedule and Register for a Partner Certification class.

Training Methods

  • Open Enrollment
  • Private Session
  • Custom Course

Contact Information

Customer Queries: training_admin@rbbn.com

Partner Queries: channelsupport@rbbn.com

Available Training Courses

IP Optical Networking

Cloud and Edge Communications

Ribbon Academy

Course Calendar and Registration