Customers Who Trust Us
The Role of Automation in Shaping Next-Gen Mobile Networks
As MNOs face margin challenges, automation provides a clear way to cut operating costs. Ribbon’s tools for orchestration, troubleshooting, and AI/ML-driven big data analysis reduce the man-hours needed to manage mobile networks and speed up critical updates and improvements.
Automated Orchestration
Using cloud-native principles and Kubernetes, automated orchestration handles patching and upgrades, while GitOps-driven workflows help quickly launch new services with consistent configurations.
Automated Troubleshooting
Proactive monitoring analyzes data to identify failure causes, allowing MNOs to either address issues themselves or let the system resolve them autonomously. Automated threat response ensures secure updates and minimizes risks in real-time.
Automated Data Analysis
Extracting value from data requires strategic tools like Ribbon Analytics to sift important insights from vast amounts of collected data.
Unlocking the Power of Voice Analytics for Mobile Network Operators

With over half a billion active subscribers, Ribbon’s Analytics offers Mobile Network Operators (MNOs) scalable, customizable insights that enable:
- Rapid issue resolution
- Revenue discovery
- Improved customer retention
Our Analytics platform is vendor-neutral, providing actionable insights across an MNO’s entire network from RAN to Packet Core to IMS Core. Ribbon’s Analytics supports voice and multimedia services, including:
- VoNR (5G)
- VoLTE (4G)
- VoWiFi
Built using a modular analytics framework, it leverages a big-data-ready, cloud native platform to support its applications and solutions. This architecture allows the solution to process large volumes of data, with our largest deployment handling over 4 billion events per hour.
Advanced 5G xHaul To Open New Revenue Opportunities
MNOs require an advanced 5G xHaul network to maximize the value of their 5G investment and to control their total cost of ownership (TCO).
Ribbon offers advanced, tailorable 5G xHaul solutions designed to meet the specific operational and business requirements of each MNO. Built on Ribbon’s automated, multilayer IP Optical transport, these solutions provide the service-aware, multiservice, transport required for 5G xHaul along with 5G specific capabilities:
- 5G specific interfaces
- 5G advanced timing requirements
- Distributed Cell-site Gateway (DSCG) form factors
- Hard and soft network slicing techniques
Rich multitenancy capabilities allow MNOs to use their 5G xHaul network as a multiservice network supporting all their mobile and fixed services. These same capabilities allow bandwidth wholesalers to offer 5G xHaul as a wholesale service to MNOs.

Modernize Voice. Simplify Operations. Delight Customers
Why MNOs Choose Ribbon for 5G Voice Services
- Cloud native automation for faster deployment and scale
- Seamless 4G/5G voice interoperability
- HD voice, video, and RCS support and fraud detection
- Extensive security for both signaling and media of communication sessions
- Vendor-neutral analytics across RAN, Packet Core, and IMS
With Ribbon, MNOs gain the agility to modernize voice infrastructure without disruption—unlocking new service potential and remove the complexity managing multiple voice services.
Cloud Native Architecture
Cloud native is the foundation of a 5G SA architecture. Ribbon’s solutions including:
- IMS Core
- Session Border Controller (SBC)
- PSX Policy and Routing Engine
- Analytics
- Ribbon Call Trust
This approach reduces costs associated with private/public cloud lifecycle management, offering efficient utilization of compute resources and automated deployment.
Ribbon completely re-architected its solutions using the principles of container-based microservices, Kubernetes orchestration, and test automation. Ribbon’s cloud native SBC can be seamlessly deployed in the cloud of your choosing, whether it is a public cloud (AWS, Azure or GCP) or in your private cloud. With Ribbon’s cloud native voice offering, you have the freedom to move one or more elements to cloud native architecture at your pace. Resiliency, high-redundancy and high-availability are inherent to the offerings.

Security, Robocalling and Fraud Protection

Mobile Network Operators (MNOs) are increasingly confronted with sophisticated threats from malicious entities intent on disrupting their networks and tarnishing their brand reputation.
- Spoofed caller IDs can undermine customer trust.
- Robocalls and fraud strain networks and harm brand integrity.
- Emerging cyber threats target complex infrastructure systems.
Ribbon Communications provides tailored security solutions for MNOs, including:
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Caller ID signature verification to ensure authenticity.
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Robocall and fraud prevention to safeguard users and networks.
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Comprehensive network security to protect and manage core network borders, customer-facing services, and interconnections with other service provider networks.
Whether modernizing legacy systems or deploying new 5G services, Ribbon Communications enables MNOs to deliver a trustworthy network for their customers.