In today’s hybrid work environments, security and interoperability need to be proactively managed, assuring that employees can work from anywhere by securely connecting to different networks (and different network elements from a variety of vendors). Ribbon Session Border Controllers (SBCs) are designed and tested to provide the most robust SIP security and interoperability, regardless of location or deployment environment. Ribbon offers cloud-based security solutions, virtualized SBC software, and traditional hardware appliances.

Ribbon's solutions are tested with Microsoft Teams Direct Routing, Zoom, Ring Central, and Cisco BYOC solutions, as well as many other cloud-based unified communications solutions. They are also tested with popular cloud-based contact centers from Genesys, Five9, Nice InContact, and more. Ribbon also has the benefit of hundreds of thousands of existing deployments worldwide, meaning our solutions are deployed with Avaya, Asterisk, Mitel, Cisco, Avaya, and countless other brands of PBXs and contact centers. 

Ribbon has solutions deployed in every size organization, from neighborhood small businesses to the most security-conscious global financial institutions. The breadth of Ribbon's portfolio makes it ideal for multi-site businesses; we can combine together our largest carrier-grade solutions for large campuses with our cost-effective solutions for branch offices. Ribbon solutions create a secure "communications superhighway" to integrate different brands and generations of communications solutions.

Detailed information on Ribbon's SBC choices can be found on each product page including common deployment options such as:  

  • Migrating from a PBX to cloud-based collaboration services such as Teams, Zoom, Ring Central, and more
  • Migrating to cloud-based contact center solutions such as Genesys, Five9, Nice InContact, and more
  • Public Cloud and cloud-native deployments
  • Simplifying legacy device connectivity (analog phones, elevator phones, door phones, etc.)

Session Border Controllers for Dummies

Discover why you need a session border controller in your network.

Distributed Edge & Small to Medium Enterprises

Ribbon’s portfolio of enterprise session border controllers (eSBC) are designed to enable enterprises to deploy unified communications and contact centers with a high degree of security and quality. The Ribbon enterprise SBC portfolio offers full-fledged service demarcation devices and protects your network against malicious attacks such as denial of service and toll fraud.

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SBC SWe Edge

1,000 Sessions
Enterprise or Small Business
Virtualized or Public Cloud

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SBC 1000

192 Sessions
Enterprise or Small Business
Turnkey Hardware

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SBC 2000

600 Sessions
Enterprise or Small Business
Turnkey Hardware

Enterprise Data Center

What makes Ribbon SBCs stand apart from the competition? Maybe it’s that the world’s most demanding networks have trusted Ribbon to deliver high-quality SIP communications for more than 15 years. Or maybe it’s because we offer more choices than anyone else, with the most unique SBC models that scale from small businesses to multi-national enterprises. But more than likely it comes down to something simple: Ribbon SBCs simply work, no matter what kind of network you have today or in the future.

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SBC 7000

150,000 Sessions
CSP or Large Enterprise
Turnkey Hardware

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SBC 5400

75,000 Sessions
CSP or Large Enterprise
Turnkey Hardware

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SBC SWe

75,000 Sessions
CSP or Enterprise
Virtualized or Public Cloud

Secure SBCs for Microsoft Teams Direct Routing

Microsoft Teams Phone System and Direct Routing

Ribbon has more than 15 years of in-depth experience helping Microsoft's customers connect to telecom providers. Since 2007, across multiple generations of Microsoft solutions, Ribbon has been providing certified session border controllers (SBCs) that provide security and interoperability between Teams and telecom providers across the globe. We have an SBC to fit every deployment situation.

In addition to security, Ribbon SBCs solve problems. We make it easy to migrate from traditional phone systems from Avaya, Cisco, Mitel, etc., to Microsoft Phone System. We make it easy to integrate legacy devices like security phones, fax machines, elevator phones, and other devices that are needed to move to the cloud.  We have the solutions, expertise, and experience to make Teams Phone System work better for your customers and employees.

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SBC SWe Edge

1,000 Sessions
Enterprise or Small Business
Virtualized or Public Cloud

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SBC SWe

75,000 Sessions
CSP or Enterprise
Virtualized or Public Cloud

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SBC 1000

192 Sessions
Enterprise or Small Business
Turnkey Hardware

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SBC 2000

600 Sessions
Enterprise or Small Business
Turnkey Hardware

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SBC 5400

75,000 Sessions
CSP or Large Enterprise
Turnkey Hardware

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SBC 7000

150,000 Sessions
CSP or Large Enterprise
Turnkey Hardware

Nice in Contact

Nice InContact Leverages Ribbon's SBC for SIP Peering

Nice InContact uses Ribbon's SBCs for SIP Peeering for PSTN Providers and Customer PBXs
Watch the Video
BMC Testimonial

BMC transformed to a Hybrid Environment with Ribbon SBCs

With over 7500 employee in 50 offices across 25 countries, see why BMC selected Ribbon to enable SIP and VoIP solutions.
Watch the Video
Stone Brewing

Stone Brewing Pivots to Teams and Ribbon SBCs to Work from Home

Stone Brewing implemented Teams Direct Routing when the pandemic hit and made quick work of it with Ribbon’s Edge SBC in Azure. “Getting the connection through Azure and ensuring E911, was done extremely quickly and easily."
Watch the Video

Public Cloud SBC

If you are planning to deploy unified communications, conferencing, collaboration, or contact centers applications on the public cloud, then you will need an SBC. However, until recently, you may have been disappointed when trying to find an SBC solution for public cloud deployment that delivers the scale, reliability, and functionality your organization requires.

Ribbon SBCs are ready for the public cloud including Azure, AWS, and Google Cloud. In addition to virtualized software, Ribbon offers the latest cloud-native technology leveraging Docker containers and Kubernetes service orchestration.  That enables Ribbon to deliver elastic scaling, lower compute costs, and greater resiliency than our competition.  

Microsoft-Teams_Zoom_Ring-Central_SBC-Diagram
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SBC SWe Edge

1,000 Sessions
Enterprise or Small Business
Virtualized or Public Cloud

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SBC SWe

75,000 Sessions
CSP or Enterprise
Virtualized or Public Cloud

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SBC CNe Edge

10,000 Sessions
MSP or Enterprise
Public Cloud

Managing SBCs

PSX SWE - MANAGEMENT SOLUTION RAMP

Ribbon’s SBCs are managed from a centralized Ribbon Application Management Platform (RAMP) offering a complete Fault, Configuration, Accounting, Performance, and Security solution. Delivering intuitive, reliable, scalable, and automated management, an enterprise can quickly configure multiple Ribbon SBCs, identify and remediate issues, deliver improved customer experience, and reduce operational costs.

Ribbon Application Management Platform manages SBC appliances, as well as software-based SBCS, deployed locally, in a private cloud, or public cloud. The platform itself is designed using cloud native principles and can also be deployed in multiple data centers and public or private cloud environments in standalone or high availability configurations, including options for geographic redundancy.

Download our RAMP Datasheet

Eastman Case Study Testimonial

Request a Quote for an SBC