Empire Access - C15 Call Controller Testimonial

Empire Access is transitioning from the legacy Nortel DMS 10 systems to the Ribbon C15 Call Controller as part of a modernization effort to enhance their IP infrastructure. The same experienced engineers and technical support staff who worked with the DMS 10 systems are now providing expert assistance with the Ribbon C15, ensuring seamless support during the upgrade. As part of its growth strategy, Empire Access plans to expand into urban areas and is also exploring the deployment of Microsoft Teams and SIP PBX integration to offer advanced communication solutions to customers. Joe Gottwald highlights that the Ribbon C15 is an ideal choice for businesses looking to upgrade from legacy Nortel equipment to modern IP platforms, providing scalability, security, and reliable performance.