Healthcare - Industry Solutions

Healthcare institutions face unique communication challenges. Their mission requires absolute reliability 24 x 7, with stringent disaster recovery plans. Most organizations are actively embracing technology to lower costs, improve patient care and respond to their staff's requests for mobility. At the same time, these same organizations have thousands of analog lines for patient rooms, elevators, emergency notification systems and even modems that have to be maintained. Simply upgrading legacy copper cabling to support IP can cost millions. And of course, privacy and regulatory mandates demand enhanced security in dealing with communications and Electronic Records.

Ribbon's Healthcare Resume

Ribbon has the privilege of supporting some the world's leading healthcare institutions including hospitals, medical arts facilities, research facilities and outpatient services. Many include sprawling campuses with dozens of building, thousands of beds and tens of thousands of staff. These organizations have turned to Ribbon to enable:

  • Carrier-grade communications with five 9s reliability and geo-redundancy
  • Scalability that easily supports 5,000 or even 50,000 seats or more
  • High-density analog gateway support for patient rooms and legacy equipment
  • Military-grade encryption of media and signaling to secure communications
  • A Nortel heritage to upgrade legacy SL-100, CS2100 and CS1000 deployments
  • Innovative communication tools that enable practitioners to be mobile and fully connected
  • APIs and SDKs to enable application providers to embed communications in industry-specific applications

Microsoft Direct Routing for Enterprises and Businesses

Ribbon SBCs, certified for Direct Routing for Microsoft Teams, are flexible enough to support single-site secondary education through nationwide higher education operations with tens of thousands of users. They have a versatile applications solution module, providing connection to the Microsoft Phone System, Active Directory integration, and branch survivability. In addition to hardware-centric solutions such as the SBC 1000, 2000, and 5000, Ribbon’s virtual SBC, SWe Lite, (available either cloudbased from the Azure Marketplace or running as a VNF on a corporate server) is a cost-efficient and powerful solution for securing real-time communications (RTC).

Ribbon SBCs are your line of defense against telephony related attacks such as Denial of Service and toll fraud. Key capabilities include:

  • Topology hiding (Back-to-back user agent)
  • DoS and DDoS policers
  • TLS/SRTP Encryption
  • Malformed packet protection
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Security and Analytics for Universities, Banks, and Healthcare Businesses


Secure Connectivity

Ribbon's delivers secure communications to campuses as well as remote users. Our solutions are uniquely qualified to transition organizations from TDM to IP while simplifying network elements, enabling new services and reducing expense from legacy voice-only networks. Ribbon SBCs protect the UC network, at wire speed throughput, from devastating DoS attacks, as-well-as maintain full session capacity while running multiple services.

Ribbon Analytics and Ribbon Protect

The Ribbon Analytics platform empowers education to effectively monitor and respond to cyberattacks, fraud, and network operational issues. It’s a virtualized solution that quickly and easily integrates with your existing RTC network investments. Ribbon Protect, a component of the Ribbon Analytics platform, receives information from various network elements – such as Ribbon SBCs and other 3rd party communication network devices - and analyzes it for various RTC security breaches and service quality issues. The Ribbon Analytics portfolio allows you to view end-to-end call flows, diagnose service quality issues, as well as make automated security enforcement decisions based on quantitative RTC network information. Using Ribbon Protect, these decisions can be pushed to any “enforcer” anywhere in the network

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Securing SIP Trunking and Service Assurance

Ribbon’s combined solution of EdgeMarc Intelligent Edge devices and the EdgeView Service Control Center enable educational institutions to secure their varied locations and manage them on an ongoing basis. EdgeMarc devices deployed at each location provide Quality of Service management, SIP security, and business continuity, as well as detailed performance data on every SIP session. EdgeView takes this data and aggregates it across the entire network, giving you a single pane of glass view on how your locations are performing.

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Focus on Security

Ribbon's delivers secure communications to medical facilities as well as remote users. Our solutions are uniquely qualified to transition organizations from TDM to IP while simplifying network elements, enabling new services and reducing expense from legacy voice-only networks. 

  • Ribbon SBCs protect the UC network, at wire speed throughput, from devastating DoS attacks, as-well-as maintain full session capacity while running multiple services. 
  • Ribbon SBCs performance capacity remains unaffected by heavy encryption or transcoding loads while thwarting network attacks.
  • Ribbon virtualized solutions deliver advanced functionality and high-end SIP services to small, medium and large facilities anywhere in the world – at a better value point.

Novant Health - 57,000 Lines, Zero Downtime Enterprise Solutions