Bharti Airtel Leverages Ribbon Analytics

Airtel relies on Ribbon’s analytics solutions to manage its massive subscriber base. Airtel’s EVP of Digitization emphasized how Ribbon’s Mobile Analytics platform helps track over 4 billion activities per hour across more than 300 million users, providing actionable insights that improve customer experience and operational efficiency. Hundreds of Airtel employees actively use the system daily, reflecting the scale and integration of Ribbon’s technology into Airtel’s operations. Together, the companies are driving Airtel’s digital transformation by combining robust network modernization with advanced analytics, ensuring Airtel can deliver reliable connectivity and personalized services to its 668 million subscribers worldwide.