Bharti Airtel Leverages Ribbon Analytics

Airtel and Ribbon Communications have built a strategic partnership focused on modernizing Airtel’s network infrastructure and enhancing its digital capabilities. Ribbon has supported Airtel with a large-scale deployment of Dense Wave Division Multiplexing (DWDM) technology across 30,000 km of fiber, enabling cost-optimized 5G mobile backhaul and high-speed connectivity. Airtel executives highlighted Ribbon’s expertise and advanced optical transport solutions as critical to meeting the growing demand for data and positioning Airtel to deliver next-generation services. This collaboration underscores Airtel’s commitment to strengthening its backbone network while leveraging Ribbon’s innovation in real-time communications and IP optical networking.

Beyond infrastructure, Airtel also relies on Ribbon’s analytics solutions to manage its massive subscriber base. Airtel’s EVP of Digitization emphasized how Ribbon’s Mobile Analytics platform helps track over 4 billion activities per hour across more than 300 million users, providing actionable insights that improve customer experience and operational efficiency. Hundreds of Airtel employees actively use the system daily, reflecting the scale and integration of Ribbon’s technology into Airtel’s operations. Together, the companies are driving Airtel’s digital transformation by combining robust network modernization with advanced analytics, ensuring Airtel can deliver reliable connectivity and personalized services to its 668 million subscribers worldwide.