Customer Testimonials

NICE inContact, a separate division of NICE, is the cloud contact center software leader, with the world’s No. 1 cloud customer experience platform. NICE inContact CXone™ is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization...

Novant Health is a not-for-profit integrated system of 15 medical centers and more than 1,600 physicians in over 640 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant...

Simmons & Simmons, a global law firm, implemented Ribbon Communications' SBC 2000 to enhance communication for its lawyers across Europe, the Middle East, and Asia. The solution integrates seamlessly with Microsoft Teams Enterprise Voice, enabling lawyers to use mobile devices and laptops...

Stone Brewing, the ninth-largest craft brewery in the United States, successfully transitioned to Microsoft Teams for direct calling with the help of Ribbon Communications' Session Border Controller (SBC) on Azure. This strategic move empowered seamless and efficient communication across...

Zillow Group, a leading real estate and home-related brands portfolio, faced the challenge of expanding their communications infrastructure to support their growing success. Partnering with Threshold Communications, Zillow deployed Ribbon's EdgeMarc 7301 Enterprise Session Border...