Grupo Euskaltel offers Microsoft Teams Direct Routing Service

Grupo Euskaltel, a leading Spanish telecommunications company, faced the challenge of integrating their traditional telephone network with modern cloud-based collaboration tools. To address this, they deployed Ribbon's SBC SWe Lite, hosted in their private cloud, to connect Microsoft Teams Direct Routing with their telecom services. This solution allowed Euskaltel to offer a managed service that integrates voice communications with Microsoft Teams, enabling employees to make and receive calls from any device, anywhere. The deployment included user setup and ongoing support, ensuring a seamless transition and continuous service. By leveraging Ribbon's technology, Euskaltel provided their customers with a unified communication experience, enhancing productivity and collaboration across their extensive service areas.