NuWave Communications is a global communications service provider with a best-in-class technology platform that spans the globe. NuWave’s streamlined business processes and solid ethical standards that ensure every customer receives exactly the services that NuWave promised and the customer deserves. NuWave is committed to meet or exceed your expectations with our affordable, scalable solutions and a consistently satisfying customer experience.
Founded more than 17 years ago, NuWave Communications set out to help transform the telecommunications market. Their services include: Hosted PBX, Unified Communications, Microsoft Teams, local and long-distance voice termination, dedicated Internet access, transport services, international termination, domestic and international toll free origination, RESPORG, and a myriad of other managed and cloud-based services.
NuWave Communications, Inc. the leading communications service provider, has collaborated with Microsoft & Ribbon Communications to bring carrier grade PSTN calling features & functionality to Microsoft Teams.
As part of Office 365, Microsoft Teams is a hub for teamwork, a chat-based workspace that enables teams to be more productive by giving them a single and secure location that brings together everything a team needs: chats, meetings, calls, files, and tools. Microsoft Teams is one place with all a teams needs. NuWave enables carrier grade enterprise voice services for Office 365 users with crystal clear voice quality, geo redundancy, call analytics, and competitive pricing options.
Why They Chose Ribbon:
NuWave’s carrier-grade network provides optimal up-time and reliability backed by 24-hour support and U.S.-based, geo-redundant Tier IV datacenters. NuWave’s PSTN services utilize Ribbon Communications' family of next generation session border controllers (SBCs) to provide robust security, simplified interoperability, advanced session management, and carrier grade reliability. Moreover, all Ribbon SBCs are fully certified for Microsoft Teams interoperability.
Why They Chose Ribbon’s SBCs:
Core to NuWave’s business is availability, through-put and up-time. With Ribbon’s SBCs they are able to meet that high quality of service for their end customers. In addition, they are now implementing Kandy and moving 180, subscribers to the Kandy platform
Business Case / Deployment Benefits:
With a high availability and geo-graphically redundant solution they have been able to lower operational costs and maintain a high level of security and quality in their network.
With Ribbon they get the scale, reliability and up-time required to service their end customers. More importantly, they have been running Ribbon SBCs for 7 ½ years without a system outage.