What is Rich Communication Services (RCS)?

RCS (Rich Communications Services or Suite) provides customers with voice and SMS services such as, instant messaging, files sharing, or live video over a network to provide a more effective communication experience. RCS makes this possible by moving voice and SMS capabilities from traditional technology to an IP network. Most RCS solutions can also add value to messaging technology that a company already owns, and helps provide a solution for customers comparable to over-the-top (OTT) services. RCS is interoperable with all networks.

RCS Features Include:

  • Instant Messaging
  • Voice over Wi-Fi and IP
  • Video Sharing and Calling
  • WebRTC

Ribbon's IP Multimedia Subsystem (IMS) solution allows for mobile and fixed network operators and MSOs to offer rich communications services (RCS) that blend voice, video, and messaging and presence.

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