Why AI Driven Automation Can’t Wait

Operators today are navigating unprecedented complexity—rising costs, accelerating customer expectations, and increasingly dynamic networks. In this recent video interview, my colleague Kevin Wade and I explore why AI‑driven automation has shifted from a “nice‑to‑have” technology to a core business requirement for telecom operators and beyond.

The discussion covers how modern AIOps platforms are helping customers move toward autonomous operations, reduce OPEX, improve resilience, and unlock new growth opportunities, in addition to sharing real‑world examples and insights from operators already seeing measurable impact.

I encourage you to watch the full interview to hear what we’re seeing in the market and where AI‑powered automation is headed next.