Empire Access Upgrades Communications Infrastructure with GENBAND’s Network Transformation Solution

Plano, TX, February 11, 2016 – GENBAND™, a leading provider of real-time communications solutions software solutions, today announced that Empire Access , a state-of-the-art fiber optic provider, has deployed GENBAND’s Network Transformation solution, which includes the C15 Call Controller to upgrade its communications network with the latest in Internet Protocol (IP)-based technology. The GENBAND Network Transformation solution allowed Empire to consolidate its network infrastructure into one centralized C15 Call Controller, achieving significant efficiencies of scale, dramatically improving power savings and gaining the ability to offer new services to its growing residential and business customer base.

“Consolidating our network has brought us a number of benefits including the ability to offer our customers the latest in communications services and dramatically improved network efficiency,” said Joseph Gottwald, Vice President of Network Operations for Empire Access. “GENBAND made the transition from our old technology to the new IP-based solution a seamless process and provided excellent technical support throughout the entire project.”

“Empire Access has been a GENBAND (and formerly Nortel) customer for 35 years, so we are delighted that they have chosen to continue to entrust their communications network with our market-proven technology,” said John Ryan, Senior Vice President of Americas Sales for GENBAND. “We look forward to continuing our strong relationship with them to ensure that we are providing Empire Access and their customers with unparalleled communications solutions and service.”

Key Takeaways:

  • Empire Access selected GENBAND’s Network Transformation solution to upgrade its communications network with IP-based technology. 
  • The new IP-based technology allows Empire Access to provide its customers with advanced communications capabilities such as HD Voice, hosted phone service and IPTV.
  • GENBAND’s Network Transformation solution significantly consolidates and modernizes infrastructure and eliminates inefficiencies, providing IP services that help service providers improve business and residential communications services and accelerate time-to-market, while dramatically reducing recurring power, HVAC, space and staffing costs.

View this short video to learn more about the numerous benefits of Network Transformation.

 

About Empire Access

Empire Access provides Fiber Optic based telecommunication services to residential and business customers in New York and Pennsylvania. Empire has delivered communication services for over 100 years, as a family owned company now thriving under the third generation.  Empire offers a wide range of products and services from basic phone service to customized phone systems, scalable high-speed Internet with speeds up to 1 Gbps, digital TV service, and security system solutions to meet varied customer needs.  Today, Empire supplies communication services and solutions to a variety of customers ranging from residential, retail, manufacturing, wineries, banks, and schools to law enforcement. As they continue to grow and evolve, their focus remains on exceeding customers’ expectations with high quality service. Empire Access is continually expanding their Fiber Optic network to provide service to new areas. For more information on Empire Access, visit empireaccess.com.

About GENBAND

GENBAND, a 2015 CNBC Disruptor 50, is a global leader in real-time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries. Kandy, its award-winning, disruptive real-time communications software development platform, is built from the company’s global telecommunications network and security technologies. The platform enables these companies to easily embed a full suite of voice, video, chat, screen-sharing and collaboration capabilities into their existing business, web and mobile applications.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real-time communications wherever they happen to be. To learn more visit genband.com.

GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

Company Contacts:

U.S. Press:
Dennis Watson
GENBAND
+1 (972) 521-5921
Dennis.Watson@genband.com

International Press:
Catherine Berthier
GENBAND
+1 (646) 741-1974
Catherine.Berthier@genband.com

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