Kandy Named a “Major Player” in IDC MarketScape Worldwide Cloud Communications Platforms 2016 Vendor Assessment

San Francisco, CA, September 22, 2016 –  GENBAND, a leading provider of real-time communications solutions, today announced that less than two years after its launch, Kandy, its disruptive cloud communications platform that allows anyone to easily add voice, video, messaging, presence, and collaboration capabilities directly into their mobile and web applications, has been named a “Major Player” in the IDC MarketScape: Worldwide Cloud Communications Platforms 2016 Vendor Assessment (doc # US41275216, May 2016). The study recognizes principal global cloud communications platform providers and Kandy was noted for its rapid growth and the ability to provide pre-packaged (Kandy Wrappers) real-time communications (RTC) applications and embedded functions that facilitate in-app execution from mainstream software apps. These services can be resold or bundled with complementary value added capabilities.

“IDC is one of the most well-respected, highly regarded market research firms in the communications industry – to have them recognize Kandy is a testament to the advanced capabilities of the platform,” said Paul Pluschkell, CEO and Co-Founder of Kandy. “The stringent methodology used in IDC MarketScape assessments recognizes vendors for their ability to provide the real-time communications services that are being demanded in today’s digital economy. We’re delighted to be included as a Major Player.”

Pluschkell added, “Two of the other companies listed in the Major Player category have already been acquired further validating the significant growth opportunity in this market. We are excited to be one of the few independent communications platform providers and look forward to continuing to rapidly grow our customer base.” 

“The companies recognized in our most recent study epitomize an array of dynamic and successful platforms that are helping to quickly bring to market real-time communications services that are easy to create and scalable,” said Courtney Munroe, Group Vice President of Worldwide Telecommunications Research at IDC. “In less than two years Kandy has created a slick marketing platform and secured traction with large enterprises. Its key differentiator is its communications service provider DNA, which leverages its relationships with GENBAND’s UC portfolio and affiliated history with mainstream service providers and software platforms.” 

The platforms highlighted in the IDC MarketScape study were recognized for their ability to:

  • offer a diverse range of voice, messaging video and security services.
  • provide demonstrable, reliable connectivity to telecom carriers on a global basis and local access numbers for all major metro markets.
  • offer developer support and on-ramping through ease of use in establishing accounts.
  • facilitate access to multiple cloud platforms and other channels via strong partner ecosystems.

Click <here> to download an excerpt of the report.

About Kandy

GENBAND’s Kandy communications Platform-as-a-Service (PaaS) is a real-time software development platform built from GENBAND’s core communications, presence, security and real-time technologies. Kandy enables service providers, enterprises, software vendors, systems integrators, partners and developers to enrich their applications and services with real-time contextual communications, providing a more engaging user experience. With Kandy, companies of all sizes and types can quickly embed real-time communications capabilities into their existing applications and business processes. For more information visit kandy.io.


GENBAND is a global leader in real-time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries. Kandy, its award-winning, disruptive real-time communications software development platform, is built from the company’s global telecommunications network and security technologies. The platform enables these companies to easily embed a full suite of voice, video, chat, screen-sharing and collaboration capabilities into their existing business, web and mobile applications.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real-time communications wherever they happen to be. To learn more visit genband.com.

GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

GENBAND/Kandy Company Contacts:

U.S. Press: 
Dennis Watson
+1 (972) 521-5921
International Press: 
Catherine Berthier
+1 (646) 741-1974
Analysts Relations:: 
Michael Cooper
+1 (708) 383-3387