Interoperability Guides
For SIP Trunking, MS Teams Direct Routing, Zoom Phone and Other Services
Ribbon SBC Interoperabilty
Ribbon delivers Session Border controllers (SBCs) that fully interoperate with Service Provider and Enterprise customer networks. Ribbon continuously executes Interoperability testing (IOT) scenarios and provides new and updated configuration guides that are current with network element changes and evolving industry standards. Guides for Microsoft Teams Direct Routing, Zoom Phone, various SIP Trunking services, PBX types, and other network topologies are available in the list below.
Ribbon Platform
Ribbon Code Version
Deployment Type
Service Provider
3rd Party Product Type
IP-PBX / UC Application
3rd Party Version
Edge 8000
V23.06.00
Access
Generic
Application Servers / Media Servers
Broadsoft AS
R24.0
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v8.2.3
Access
Generic
IP-PBXs / Telephony Systems
Broadsoft AS
24
DATES
DOCS
Edge 8000
V24.00.00
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
240033.811.2738.2546
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V12.1.1
Enterprise
Generic
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
v12.0
DATES
DOCS
SBC SWe
v9.1.0 (Azure)
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
v.2020.9.5.3 i.USEA.4
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v10.01
Enterprise
Generic
IP-PBXs / Telephony Systems
Avaya Communication Manager / Session Manager
v8.0
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V06.00.00-R000
Enterprise
Generic
Application Servers / Media Servers
Broadsoft AS
R22SP1
DATES
DOCS
Edge 8000
V24.00.00
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Survivable Branch Appliance
v.2023.5.9.2
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v9.2.0
Enterprise
Generic
IP-PBXs / Telephony Systems
Google Voice
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v9.2.0
Enterprise
Generic
3rd Party EndPoints
Poly CCX 600 Business Media Phone
Teams Edition
Teams Edition
8.1.2.1122
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
v9.0.7
Enterprise
Generic
IP-PBXs / Telephony Systems
Google Voice
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v9.2.0
Enterprise
Generic
3rd Party EndPoints
Yealink T58A Teams Edition
58.86.0.160
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v10.0.0
SIP Trunking
Generic
IP-PBXs / Telephony Systems
Zoom
5.8.6 (2048)
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v9.2.0
Enterprise
Generic
3rd Party EndPoints
AudioCodes C470D for Microsoft Teams
9
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V11.1.1
Interconnect / Peering
Generic
IP-PBXs / Telephony Systems
Zoom Phone Provider Exchange
5.15.7 (20303)
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V09.00.00_246
Access
Generic
IP-PBXs / Telephony Systems
Broadsoft AS
Rel_22.0_1.1123
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V8.0.3
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
N/A
DATES
DOCS
SBC 1000
SBC 2000
SBC 5000
SBC 7000
SBC SWe
SBC SWe Edge
SBC 2000
SBC 5000
SBC 7000
SBC SWe
SBC SWe Edge
v09.00.00R000 (Core) v9.0.0v257 (Edge)
Enterprise
Generic
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
Skype for Business
Skype for Business
Skype 2015 - 6.0.9319.0
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V08.01.00-526
Enterprise
Generic
IP-PBXs / Telephony Systems
Zoom
5.0.5(26213.0602)
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V05.01.01-R000
Enterprise
Generic
Application Servers / Media Servers
Genesys
8.1.100.98
DATES
DOCS
