Interoperability Guides

For SIP Trunking, MS Teams Direct Routing, Zoom Phone and Other Services

Ribbon SBC Interoperabilty 

Ribbon delivers Session Border controllers (SBCs) that fully interoperate with Service Provider and Enterprise customer networks. Ribbon continuously executes Interoperability testing (IOT) scenarios and provides new and updated configuration guides that are current with network element changes and evolving industry standards. Guides for Microsoft Teams Direct Routing, Zoom Phone, various SIP Trunking services, PBX types, and other network topologies are available in the list below.

 

 

Ribbon Platform
Ribbon Code Version
Deployment Type
Service Provider
3rd Party Product Type
IP-PBX / UC Application
3rd Party Version
SBC SWe Edge
R13.0 (Nutanix)
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Survivable Branch Appliance
SBA v.2025.2.5.1
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
v9.2.0
Access
Generic
STIR/SHAKEN
Neustar
N/A
DATES
DOCS
SBC Q21
v9.4.2.0d4
Enterprise
Generic
SIP Recorders
NICE
NICE Engage Platform v4.1
DATES
DOCS
SBC SWe Edge
R13.0 (VMWare)
Enterprise
Generic
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
Microsoft Teams
Cicso UCM 15.0.1.11900-23
DATES
DOCS
SBC 5000
SBC SWe
v9.2.0
Access
Generic
IP-PBXs / Telephony Systems
Google Voice
N/A
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
12.2.0 build 735
Access
Generic
IP-PBXs / Telephony Systems
Zoom
Zoom Phone Local Survivability 3.10.0.20250121-222
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
9.0.1
Enterprise
Generic
IP-PBXs / Telephony Systems
Anywhere365
Microsoft Teams
Teams - 1.4.00.11161
DATES
DOCS
SBC Q21
V9.4.0
Access
Generic
Application Servers / Media Servers
Broadsoft AS
Rel_22.0_1.1123
DATES
DOCS
SBC 5000
SBC SWe
v11.0.0
Access
Generic
IP-PBXs / Telephony Systems
Zoom
Zoom Phone Local Survivability 1.8.0.73
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V09.02.00 / V08.02.00-R002
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
9.2.1
Enterprise
Generic
Anywhere365
Microsoft Teams
Teams - 1.4.00.11161
DATES
DOCS
Edge 8000
V25.1
Enterprise
Generic
IP-PBXs / Telephony Systems
Avaya IP Office
Cisco Unified Call Manager (CUCM)
CUCM V15.0.1 Avaya IPO V10.1.0.2.0
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
v10.1.1
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
Survivable Branch Appliance v2022.6.14.1
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V10.00.00R0
Enterprise
Generic
IP-PBXs / Telephony Systems
RingCentral
21.3.20.629 Web, 21.3.10.1517 Windows, 21.3.20.544 Mobile App
DATES
DOCS
Edge 8000
R25.1
Enterprise
Generic
IP-PBXs / Telephony Systems
Zoom
DATES
DOCS
EdgeMarc
15.5.0
Enterprise
Kandy Business Services
IP-PBXs / Telephony Systems
Avaya IP Office
10.1.2 Build-2
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V07.02.00-R002
Access
Kandy Business Services
3rd Party EndPoints
Generic
N/A
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
9.0.0 (UDP)
SIP Trunking
Orange
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.5
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
9.0.0 (TLS)
SIP Trunking
Orange
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.5
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V08.01.00-R000
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900-7 (TLS)
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
V8.0.2
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V08.01.00-R000
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900-7 (TCP)
DATES
DOCS
SBC Q21
V9.4.0
Interconnect / Peering
Reliance Jio
SBCs / Call Controllers
Generic
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
V10.0.0
SIP Trunking
Saudi Telecom
LI Mediation Servers
ATOS LIOS
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
v10.1.0
SIP Trunking
Telefonica Germany
LI Mediation Servers
Utimaco LIMS
N/A
DATES
DOCS