Interoperability Guides
For SIP Trunking, MS Teams Direct Routing, Zoom Phone and Other Services
Ribbon SBC Interoperabilty
Ribbon delivers Session Border controllers (SBCs) that fully interoperate with Service Provider and Enterprise customer networks. Ribbon continuously executes Interoperability testing (IOT) scenarios and provides new and updated configuration guides that are current with network element changes and evolving industry standards. Guides for Microsoft Teams Direct Routing, Zoom Phone, various SIP Trunking services, PBX types, and other network topologies are available in the list below.
Ribbon Platform
Ribbon Code Version
Deployment Type
Service Provider
3rd Party Product Type
IP-PBX / UC Application
3rd Party Version
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v10.0.0
SIP Trunking
Generic
IP-PBXs / Telephony Systems
Zoom
5.8.6 (2048)
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v9.2.0
Enterprise
Generic
3rd Party EndPoints
AudioCodes C470D for Microsoft Teams
9
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V11.1.1
Interconnect / Peering
Generic
IP-PBXs / Telephony Systems
Zoom Phone Provider Exchange
5.15.7 (20303)
DATES
DOCS
Edge 8000
25.0.0 build 318
SIP Trunking
Generic
IP-PBXs / Telephony Systems
Cisco Webex
Build: 20230607-38bdcbf (mfe)
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V09.00.00_246
Access
Generic
IP-PBXs / Telephony Systems
Broadsoft AS
Rel_22.0_1.1123
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V12.01.03R002
Enterprise
Generic
IP-PBXs / Telephony Systems
Zoom
6.2.11
DATES
DOCS
SBC 1000
SBC 2000
SBC 5000
SBC 7000
SBC SWe
SBC SWe Edge
SBC 2000
SBC 5000
SBC 7000
SBC SWe
SBC SWe Edge
v09.00.00R000 (Core) v9.0.0v257 (Edge)
Enterprise
Generic
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
Skype for Business
Skype for Business
Skype 2015 - 6.0.9319.0
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V11.01.02R000
Enterprise
Generic
IP-PBXs / Telephony Systems
Zoom
5.15.7(20303) P2P
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V8.0.3
Enterprise
Generic
IP-PBXs / Telephony Systems
Microsoft Teams
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V05.01.01-R000
Enterprise
Generic
Application Servers / Media Servers
Genesys
8.1.100.98
DATES
DOCS
Edge 8000
25.1.0 build 565,13.0.0 build 37
Access
Generic
IP-PBXs / Telephony Systems
Zoom
Zoom Phone Local Survivability 3.16.0.20251010-329
DATES
DOCS
EdgeMarc
15.5.0
Enterprise
Kandy Business Services
IP-PBXs / Telephony Systems
Avaya IP Office
10.1.2 Build-2
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V07.02.00-R002
Access
Kandy Business Services
3rd Party EndPoints
Generic
N/A
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
9.0.0 (UDP)
SIP Trunking
Orange
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.5
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
9.0.0 (TLS)
SIP Trunking
Orange
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.5
DATES
DOCS
SBC 1000
SBC 2000
SBC SWe Edge
SBC 2000
SBC SWe Edge
V8.0.2
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V08.01.00-R000
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900-7 (TCP)
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V08.01.00-R000
SIP Trunking
PlusNet
IP-PBXs / Telephony Systems
Cisco Unified Call Manager (CUCM)
12.0.1.21900-7 (TLS)
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
V10.0.0
SIP Trunking
Saudi Telecom
LI Mediation Servers
ATOS LIOS
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v10.1.0
SIP Trunking
Telefonica Germany
LI Mediation Servers
Utimaco LIMS
N/A
DATES
DOCS
SBC 5000
SBC 7000
SBC SWe
SBC 7000
SBC SWe
v8.1.0
SIP Trunking
Telia
LI Mediation Servers
Group 2000 LIMA
N/A
DATES
DOCS