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Ribbon and Genesys work together to enable our joint customers to provide exceptional customer service, reduce OPEX costs, and increase agent productivity. Customers can easily integrate our products to deploy secure on-premise, cloud, or managed service contact center solutions.
A Microsoft Gold Communications Partner, Ribbon helps enterprises optimize Skype for Business deployments by securing Session Initiation Protocol (SIP) trunking services at the network border and providing a more seamless flow of SIP-based multi-vendor media for Unified Communications (UC) deployments.