Strategic Alliance Partners

Genesys

Genesys

Ribbon, an official Genesys Silver Technology Partner, has integrated its Session Border Controller portfolio with the Genesys Customer Experience Premier, Business and Enterprise on-premise and Cloud-based contact center platforms.

Genesys Contact Center customers using any Genesys platform with a Ribbon Session Border Controller can protect real-time communications from interception and fraud to ensure that customer conversations are secured. The implementation of the Ribbon platform allows for worry-free migration from a traditional TDM architecture to a SIP-based Unified Communications-enabled architecture. Ribbon SBCs also allow customers to integrate other UC vendors into the Genesys Contact Center solution.

Microsoft

Microsoft

A Microsoft Gold Communications Partner, Ribbon helps enterprises optimize Skype for Business deployments by securing Session Initiation Protocol (SIP) trunking services at the network border and providing a more seamless flow of SIP-based multi-vendor media for Unified Communications (UC) deployments.

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