SBC 2000 - Session Border Controller

The Ribbon Session Border Controller 2000 (SBC 2000) is an ideal security and interoperability solution for medium size businesses and large branch offices. The SBC 2000 delivers:

  • VoIP Security (topology hiding, encryption, protection against Denial of Service attacks and more)
  • Interoperability with leading PBXs, cloud UC services, SIP endpoints and SIP trunking providers
  • Certified for Microsoft Teams Direct Routing
  • Local site survivability services
  • Gateway for traditional interfaces including analog devices and PRI
  • Advanced call routing features such as Active Directory/LDAP server routing integration and onboard call forking

The SBC 2000 is the right choice for any organization or site with up to 1000 employees. The SBC 2000 protects SIP trunks and cloud UC services, including Microsoft Teams. Its scalability and support for up to 16 T1/E1 spans make it an ideal solution to support existing call centers or to retain a legacy PBX as part of a long-term migration strategy. Organizations that need to connect traditional analog phones (such as cordless phones, elevator phones, door phones, fax machines, etc.) will appreciate the SBC 2000’s FXS ports. Like every Ribbon SBC, the SBC 2000 has been independently verified to deliver full protection and performance, even during severe security attacks. That performance helps assure those bad actors won’t disrupt your communications when you need them most.

The SBC 2000’s intuitive web interface, including multiple ready-to-use configuration parameters, make it easy for organizations to upgrade to the latest unified communications services, even when they may be retaining an on-site contact center or migrating from a legacy PBX. License-based session and port expansion eliminates the need for a truck-roll and/or an on-site technician.

The Ribbon SBC 2000 is certified for Direct Routing with Microsoft Teams. It also features built-in survivability for Microsoft Skype for Business, Yealink, Poly, Cisco/BroadSoft, and other SIP/TDM/FXx clients, so calls go through even if the Wide Area Network (WAN) goes down.

Download our SBC 2000 Datasheet

View the SBC 2000 datasheet for a detailed list of services and capacities

Hardware, Software or Cloud

Visitors may notice the similarities between the SBC SWe Lite, SBC 1000 and SBC 2000, we hope so. Ribbon uses the same core software for these products so our customers can easily choose the size and deployment model that fits their environment. Each product delivers the same robust security services, ease of deployment and media management capabilities. The SWeLite includes the option to deploy on a virtualized platform or the cloud while the SBC 1000 and SBC 2000 provide options for physical interfaces (FXO/FWs, T1/E1, etc.) for device or PBX/ contact center migrations.

Review the chart below for more details.

Service Type SBC SWe Lite software on Azure Cloud Software Image
SBC SWe Lite
Turnkey Ribbon Appliance - SBC 1000 Turnkey Ribbon Appliance - SBC 2000
Microsoft Certified
Award Winning Security
SIP Trunk Provider Interoperability
PBX & Cloud UC Interoperability
Intuitive Web Configuration Tools
Advanced Call Routing Features
Tones & Annoucement Support
Comfort Noise & Silence Supression
Network Jitter Compensation
Music on Hold
Purchase Model Monthly as a Service One-time Purchase One-time Purchase One-time Purchase
Support Contract Included Annual Purchase Annual Purchase Annual Purchase
Maxium Users 5000 5000 600 1000
Maximun Concurrent Calls 1000 1000 192 600
T1/E1/ or BRI Ports (connects legacy PBXs) Local gateway required Local gateway required Up to 2 T1/E1 or 12 BRI ports Up to 16 T1/E1 – 2 x 8 T1/E1 spans
FXS Ports (analog phones, fax, etc.) Local gateway required Local gateway required Up to 24 FXS ports Up to 48 FXS ports – 2 x 24 ports
FXO Ports (analog lines for emergency calling, etc.) Local gateway required Local gateway required Up to 12 FXO ports Local gateway required
  More on SBC SWe Lite Azure More on SBC SWe Lite More on SBC 1000

Download our Session Border Controllers for Dummies

View the SBC Dummy Guide for more information on Ribbon's SBCs

Cloud Option

Easily deploy Ribbon SBC software in multiple virtual environments

The SBC 2000 is an ideal solution for customers that want or need a scalable on-site, hardware-based solution. In addition, Ribbon offers the SBC 2000’s robust security capabilities as a service from the cloud. Ribbon’s Session Border Controller, Software Edition Lite (SBC – SWe Lite) operates natively in the Azure Cloud. In minutes, an organization can deploy a Ribbon SBC to enable Teams Direct Routing or to connect almost any other cloud UC service to dial tone. Organizations get the same ease of use and robust security services without having to deploy hardware. And, since it’s in the cloud, it can scale up or down as needed. Ribbon even offers a 30-day trial license so your organization can try it out.


Download the Zoom Solution Brief