Technical Documentation

In the Document Center (for registered customers) under Technical Documentation you can find: Fundamentals (Product Descriptions, user guides, reference information), planning and engineering, upgrades, administration, configuration, performance management, security, account management, fault management, and solution/IOT.

Information delivery formats available on the Document Center include PDF, HTML, videos, and zip files.

Former GENBAND Technical Documents, End-Of-Life Notices & IOT

Former GENBAND products technical documents are in the Documentation Center including: EOL and IOT documents. If you can not access, please submit a request here

Contact 866-436-2263 or +1-512-682-5200 (outside continental US) for immediate support

Former Sonus Technical Documents, End-Of-Life Notices & IOT

For former Sonus products technical documents, please visit customer support portal.

For former Sonus EOL notices, please visit EOL

For former Sonus IOT pages, please visit IOT

Resources

Brochure

Ribbon Support Services

Website

GENBAND Documentation Center

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Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.