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As unified communications (UC) deployments continue their rapid growth, enterprises are searching for turnkey solutions to deliver detailed insights of their IP voice traffic in order to maintain the quality of service their employees and customers expect.
This is where Ribbon's analytics application for network operations steps in. Ribbon has the toolset to proactively collect and analyze performane metrics, faults, packet and CDR data produced by Ribbon network elements such as Session Border Controllers (SBCs), Media Gateways and UC platforms. With this information, Ribbon Analytics can and display aggregate and detailed traffic information, alert on troubles in network or service behavior, and enable drilldown analysis into the network and services. Actionable insights make it possible for you to ensure you meet your QoS and SLAs commitments to your customers.