Over the past 15 years Unified Communication (UC) services have become a normal part of enterprise communications, features like presence and IM along with voice and video are part of our work lives. The advent of cloud-based UC has made it even easier to roll-out sophisticated services to anyone with an internet connection.
Enterprise Digital Transformation and Real-Time Communications: Five Opportunities for Savings, Productivity Boosts & Business Expansion with Cloud-Based Voice, Messaging and Video
Is your enterprise ready to support wave after wave of new technologies already disrupting and, in some cases, destroying traditional business?
Communications and collaboration are undergoing a major “uber-transformation” and, to a large extent, this is being driven by a new generation of customers, workers, and partners who have grown up mobile first, cloud first, and constantly connected. Enterprises who aren’t adapting fast enough are crumbling.
Beyond Cognitive Contact Center to Cloud-Based Customer Engagement Hubs and Multiple Messaging Channels
As real-time communications services are increasingly moving to the cloud, one of the biggest impacts and potential for growth revenue is coming at the intersection of software innovation and dramatically changing consumer behaviors.
From Unified to Ubiquitous Communications - Getting Business Done in The Hyper Connected, Hyper Contextual World
(This is the third in a series of three articles regarding how the technology industry is being disrupted and who will be the winners and losers and how the winners are winning).
In the wake of the massive disruption of the traditional telecom industry as Internet-based Real-Time Communications (RTC) service have been taking "over-the-top" (OTT) by challengers, and growth of popular applications like Facebook Messenger, WhatsApp, Facetime and dozens more shows no signs of slowing down, the International Telecommunications Union (ITU) is stepping up to lead an open discussion on global public policy.
As the Exchange of Everything continues to accelerate, it’s time for real-time communications leaders to look way beyond their traditional networks and network services to recognize the massive opportunities opening up, given the Digitization of Everything.
There is nothing as exciting as our annual customer and partner gathering each year, and this year, for the first time, we are bringing over 600 people together in my backyard, downtown Los Angeles. The energy in LA is unlike any other city, bringing a cool vibe to a hot town, with everything from music and entertainment to technology and a vibrant economy. As part of the real-time communications industry, we are in the networking business, and there will be no better networking happening than at this gathering which has grown each year over the past five years.
This is the fifth year we've brought together our customers, partners, industry analysts, and the media to share their perspectives - but the first year holding this exciting gathering in the City of Angels, Los Angeles!
It's my favorite time of year as GENBAND brings together hundreds of technology and telecom professionals at the top of their game to compare notes about the never dull worlds of networks and real-time communications applications, while sharing their experiences, and revealing visions into a future of hyper-connected digital conversations.