Next Up: Adding the Human Connection to Bots, IoT and Cognitive Technology for a Better Digital Economy

More capital and more control no longer equal success. When any entrepreneur can figure out a way to make life easier, better or more fun for humans, then hire a few developers to leverage open source and platform APIs to build applications in a few weeks, and with little to modest investment suddenly change the game – we find ourselves in the digital economy on a level playing field unlike any we’ve seen in history.

Winning in the Age of Digital Innovation: Allowing CSPs to BOLT ON, BUILD UPON & BRING TOGETHER World-Class Communications Services

Why is the communications platform market so hot right now? Why was Twilio one of only a few successful IPOs this year? Why are companies like Cisco and Vonage acquiring communications platforms?  The answers to these questions are simple. Because Communications Service Providers (CSPs) especially see the value that communications platforms can bring – the ability to give mobile and web developers access to real-time communications services and embed these capabilities directly into workflows and mobile apps simplifies and enhances the user experience. 

Telco 2.0™, ICT and the Exchange of Everything in the Digital Economy

The business model of Communication Service Providers (CSP), traditionally known as telcos, is under attack on multiple fronts. For decades, the telco business model has been one-sided: telcos provide services to consumers in a completely unidirectional paradigm where they define the offering and consumers can take it or try and find another one-sided competing offer.