EdgeView Service Control Center Features
- Configuration Management: Element Management, Multi-tenant functions, Firmware Repository, Automated Security Updates
- Proactive Monitoring: Real-time Visibility, Event-Based Triggers, and Notifications
- Remote Troubleshooting: Issue Recognition and Remediation, Remote Diagnostic Tools
- Analytics: Service Quality, SLA, Configurable Data Retention
- Reporting: Analytics Data, KPIs, Automated Reports, Data Archive
See Your Performance
The EdgeView SCC provides dashboards and easy to read visual tools. Using EdgeView SCC, users can quickly examine trends and determine problem areas and network performance. They can also drill down into customer details and metrics for every call. Visualizations include:
- WAN performance showing degradation and outages
- Mean opinion scores (MOS) trends
- Call volume
- Call ladder diagrams
Auto Provisioning
Auto Provisioning is a capability that enables EdgeMarc devices to be installed quickly and accurately. Auto Provisioning has a number of capabilities including:
- Installation of a selected firmware level
- Push of a customized configuration specific to your service offering
- Redirection of an EdgeMarc to EdgeView
Auto Provisioning also integrates with market leading provisioning servers to provide you a single pane of glass for customer turn-up.