Ribbon Communications' management solutions provide proactive applications that are best-in-class for unified operations, administration, maintenance and provisioning (OAM&P). Ribbon OAM&P solutions proactively support all of Ribbon’s SBCs, call controllers, media gateways, application servers and third-party systems.  

Ribbon OAM&P Toolsets Include: 

  • Netscore proactive analytics to improve the user experience and reduce operational costs.
  • Insight EMS provides a complete FCAPS (Fault, Configuration, Accounting, Performance, and Security) solution with a robust portfolio of management and provisioning tools.
  • Manager manages faults, performance, security and system configuration.
  • Billing and Mediation collects and processes billing and voice quality information.
  • Provisioning and Portals provides self-administration tools for operators, large enterprises, small and medium business and end-users, to activate and manage new lines, SIP trunks, and endpoint services.
  • Assurance has monitoring and customer care tools to keep networks running smoothly and track and dispatch resources for issue resolution.
  • DataStream Integrator provides the collection and management of call detail records, from Ribbon SBCs and media gateways, as well as third-party gateways, so you have the information you need for to manage and optimize your trunking services

Management Portfolio

Network Edge Orchestration

A hybrid Cloud/Edge solution that combines our EdgeView Service Control Center with our EdgeMarc Intelligent Edge solutions

DataStream Integrator

Rich insight for routing, billing, service quality analysis, and performance/capacity management

EdgeView Service Control Center (SCC)

A centralized interface to manage your VoIP infrastructure

Insight Element Management System

A simple, secure and smart solution to managing your RTC network


Turn your KPIs into ROI for you and your customers

Real-time Session Manager (RSM)

Real-time Session Manager for Q Series SBC (Q21)

Ask Us Anything!

Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.