Ribbon Communications' management solutions provide proactive applications that are best-in-class for unified operations, administration, maintenance and provisioning (OAM&P). Ribbon OAM&P solutions proactively support all of Ribbon’s SBCs, call controllers, media gateways, application servers and third-party systems.  

Ribbon OAM&P Toolsets Include: 

  • Netscore proactive analytics to improve the user experience and reduce operational costs.
  • Insight EMS provides a complete FCAPS (Fault, Configuration, Accounting, Performance, and Security) solution with a robust portfolio of management and provisioning tools.
  • Manager manages faults, performance, security and system configuration.
  • Billing and Mediation collects and processes billing and voice quality information.
  • Provisioning and Portals provides self-administration tools for operators, large enterprises, small and medium business and end-users, to activate and manage new lines, SIP trunks, and endpoint services.
  • Assurance has monitoring and customer care tools to keep networks running smoothly and track and dispatch resources for issue resolution.
  • DataStream Integrator provides the collection and management of call detail records, from Ribbon SBCs and media gateways, as well as third-party gateways, so you have the information you need for to manage and optimize your trunking services

Management Portfolio

DataStream Integrator

Rich insight for routing, billing, service quality analysis, and performance/capacity management

EdgeView Service Control Center (SCC)

A centralized interface to manage your VoIP infrastructure

Insight Element Management System

A simple, secure and smart solution to managing your RTC network


Turn your KPIs into ROI for you and your customers

Network Edge Orchestration

A hybrid Cloud/Edge solution that combines our EdgeView Service Control Center with our EdgeMarc Intelligent Edge solutions

Real-time Session Manager (RSM)

Real-time Session Manager for Q Series SBC (Q21)

Ask Us Anything!

Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.