Ribbon's SBC hardware platforms provide robust security, simplified interoperability, advanced session management, and carrier-grade reliability for fixed, mobile, cable, and wholesale service providers. Our SBCs are designed to support a wide range of services including high definition (HD) voice and video, Voice over Long-Term Evolution (VoLTE), and Rich Communications Services (RCS), without sacrificing performance or security.

Ribbon’s SBC 5400 and SBC 7000 deliver market-leading performance and scale, enough even for the largest Tier 1 service providers.  In fact, the SBC 7000 touts the industry’s highest scale – up to 150,000 sessions with fully enabled security, media, and transcoding features. It supports nearly 10 times more Secure Real-Time Transport Protocol (SRTP) sessions than any other SBC on the market, giving service providers maximum message authentication and replay protection for VoIP traffic.

Using Ribbon-designed media transcoding firmware, these SBCs provide industry-leading transcoding capacity, with the SBC 7000 delivering nearly two times more transcoding than competitive platforms, making it the best option for service providers who have high-volume interconnection traffic.

And this performance does not waiver even when under security attacks or with all features enabled.

The SBC 5400 delivers all the same features and functionality as the SBC 7000, just doing so in a smaller form factor. As a proven solution, the SBC 5400 offers predictable and assured performance with scalability up to 75,000 anchored media sessions using a choice of 2x1GB, 4x1GB, or 2x10GB IP Interfaces. With a seamless, software license assignment you can upgrade from 2GB to 10GB of multimedia traffic.

Ribbon’s SBC 5400 and SBC 7000 share a common code base making them easy for organizations to operationalize because all features perform the same, regardless of platform.  In addition, they are supported by a common management solution, making them easy to deploy and maintain. 

Ribbon’s Core SBC portfolio ( SBC SWe, SBC 5400, and SBC 7000) plays an important role as an enabler for our customer’s implementation of STIR/SHAKEN. SBCs interwork with call controllers and the Ribbon PSX to support caller identity authentication or verification requests.

SBCs will update the Identity Header information in the SIP INVITE message for caller ID authentication or verification in compliance with STIR/SHAKEN standards.

In addition, SBC call detail records (CDRs) can be fed into Ribbon Analytics to assist in determining potential robocall or fraud call attempts. 

The dramatic rise in hosted and cloud-based services creates opportunities for service providers to deliver high-value services. However, it also creates new challenges in terms of deployment and management. As businesses move their communication services to the cloud, they expect service providers to proactively manage and secure those services.

Ribbon’s Intelligent Edge™ portfolio is designed to meet the demanding needs of service providers looking to deploy Unified Communications and SIP Trunking, including Microsoft Teams Direct Routing, with a high degree of security and quality.

Ribbon provides both hardware and software-based solutions. Ribbon hardware (SBC 1000, SBC 2000, and EdgeMarc devices) act as full-fledged service demarcation devices for enterprise edge networks and provide analog or digital ports to simplify the migration of legacy PBXs, call centers, and analog devices. Ribbon offers software only solutions that can be deployed on virtualized hardware or on a public cloud (in Azure and AWS) to support IP-only deployments. The Ribbon Application Management Platform (RAMP) provides centralized management and zero-touch provisioning.

It’s no wonder that Tier 1 service Providers have over ¼ million EdgeMarcs deployed.

Teams is the fastest growing business application in the Microsoft’s history. Many organizations are already using Teams for video conferencing, collaboration, file sharing and chat. Microsoft Phone System Direct Routing allows organizations to connect to external phone lines and use Teams as an office phone system. Direct Routing requires a Microsoft certified Session Border Controller (SBC) to connect Teams to a communications service provider.

Along with Direct Routing, Microsoft Operator Connect is a next generation cloud-to-cloud interconnect solution that tightens the integration between service providers and Microsoft Teams to simplify the Teams customer experience,
Ribbon’s extensive portfolio of Microsoft-certified SBCs, coupled with decades of experience building session border controllers for SIP trunking, make Ribbon the right solution for service providers to deliver market-leading Direct Routing services to new and existing business customers.

Organizations can select from hundreds of service providers across the globe. Each service provider has multiple choices to provide the required SBC, including both software and hardware options in the Ribbon Intelligent Edge portfolio that can be on the customer’s premises or in private or public cloud.

Microsoft Operator Connect

Microsoft Operator Connect is a next generation cloud-to-cloud interconnect solution that tightens the integration between service providers and Microsoft Teams. Designed to simplify the Teams customer experience, service providers can combine their SIP Trunking services with Microsoft 365 workflow APIs to make it easy for an enterprise to acquire and deploy PSTN calling services for Teams. Enterprises can configure users for Teams calling and at the same time buy and assign DIDs/DDIs from their preferred service provider.
Ribbon SBCs are fully compatible with Operator Connect and Ribbon is working with Microsoft and many service providers who are rolling out this new service.

• Service providers connecting to the Microsoft 365 cloud use their peering SBCs to secure and ensure interoperability for SIP trunking. Ribbon’s core SBCs deliver multi-tenancy, scalability and high-availability that is required to provide cost-effective connectivity between a service provider’s network and Microsoft Azure


• Operator Connect provides integration tools (APIs) to automate the interaction between a service provider and Microsoft, enabling carriers to sell and deploy SIP trunks (DIDs/DDIs) from inside of the Microsoft 365 portal