Far from ethereal, cloud computing is attracting a solid following across all segments of the communications industry.  In the enterprise space, for example, businesses of all sizes are steadily recognizing the performance and costs advantages of a managed services model over a strategy based on the purchase and upkeep of premises-based equipment.

One of the perks of working for a company that supplies solutions for communications companies operating in all four corners of the world is the occasional opportunity to do some globetrotting. The 2012 version of Futurecom, held in Rio de Janeiro the second week of October, presented me with such an occasion. 

I stumbled into a humbling revelation the other day: In the realm of customer care, the future health of my 8-year-old car is of much greater importance to the professional services community than the future of me.

We recently introduced the newest addition to the Applications Series solution family, the A2™ Intelligent Messaging Manager (IMM).  The A2 IMM is not just any messaging platform.  Its unique features and advanced capabilities really differentiate it from any solution on the market today.  As service providers look to continue to simplify and enhance the user’s communications experience, the A2 IMM offers the perfect solution.

One of the most overused and inaccurate phrases in the entertainment business is overnight sensation. As any successful musician or actor can attest, stardom is rarely achieved in an instant. Instead, the journey from neophyte to limelight can take years and includes multiple detours and blind corners.

At some point in the early 2000s, motorcycles reached a new level of popularity in the US, with motor vehicle departments recording a better than 50% increase in registrations. It’s a pretty safe bet that around that same time legions of automobile executives suffered heart palpitations related to the imagined prospect of future sales lost to this sleek two-wheel alternative capable of traveling tremendous distances on a few gallons of gas.

Since Internet-based service providers, better known as Over the Top (OTT) players, emerged as potential revenue threats to operators a few years ago, the telecommunications industry has struggled to place OTT entities in the proper competitive context.

Last week’s Mobile World Congress show was an overwhelming success for GENBAND.  Not only did we unveil our GENBAND Mobile Life, GENiUS IMS and New P-Series P320 Traffic and Policy Management solutions, we also announced two great