I stumbled into a humbling revelation the other day: In the realm of customer care, the future health of my 8-year-old car is of much greater importance to the professional services community than the future of me.

We recently introduced the newest addition to the Applications Series solution family, the A2™ Intelligent Messaging Manager (IMM).  The A2 IMM is not just any messaging platform.  Its unique features and advanced capabilities really differentiate it from any solution on the market today.  As service providers look to continue to simplify and enhance the user’s communications experience, the A2 IMM offers the perfect solution.

One of the most overused and inaccurate phrases in the entertainment business is overnight sensation. As any successful musician or actor can attest, stardom is rarely achieved in an instant. Instead, the journey from neophyte to limelight can take years and includes multiple detours and blind corners.

At some point in the early 2000s, motorcycles reached a new level of popularity in the US, with motor vehicle departments recording a better than 50% increase in registrations. It’s a pretty safe bet that around that same time legions of automobile executives suffered heart palpitations related to the imagined prospect of future sales lost to this sleek two-wheel alternative capable of traveling tremendous distances on a few gallons of gas.

Since Internet-based service providers, better known as Over the Top (OTT) players, emerged as potential revenue threats to operators a few years ago, the telecommunications industry has struggled to place OTT entities in the proper competitive context.

Last week’s Mobile World Congress show was an overwhelming success for GENBAND.  Not only did we unveil our GENBAND Mobile Life, GENiUS IMS and New P-Series P320 Traffic and Policy Management solutions, we also announced two great

Today more than five billion people use mobile devices worldwide, many of them smartphones. The number of smartphones and tablets shipped to consumers outpaces shipments of laptops.

Since moving into a marketing and communications role at GENBAND, one of the things I miss most is the unofficial camaraderie shared with fellow analysts.  Though we competed fiercely at times for clients, pithy quotes in media outlets and prime-time exposure at industry events, we did so in a collegial manner, and always in an atmosphere of mutual respect and shared experience.

Operators have devoted massive investment and attention to transforming their networks to converged IP architectures but, before the entire dream of an all-IP environment can be achieved, they must address the risks associated with their legacy TDM networks. It is all too easy to imagine an IP transformation that will happen overnight with the flip of a switch.

Is email becoming obsolete in today’s always on, social media crazed society?  According to a recent article posted on Yahoo! News it is…at least for one company.