MLTS 911Notify - Are you ready?

Thursday, April 2nd | 11am EDT

You're invited to join Lee King from Ribbon Communications & Greg Goldammer from Innovative Systems on Thursday, April 2nd at 11am EDT for our webinar discussion on the Telco 911 dialing, notification and dispatchable location requirements imposed by Keri’s Law and Ray Baum’s Act.

This new federal regulation requires all service providers operating in MLTS environments to provide internal dispatch location for 911 calls.

This service was created because of the passage of federal legislation (Kari’s Law and RAY BAUM’s Act) and the rapid FCC approval for setting up uniform federal standards on internal notification of on-site teams to aid Emergency response personnel.

Ribbon Communications & Innovative Systems can get you compliant today with our MLTS 911 Notify service application.

Join us April 2nd as we cover all of the below and more:

  • Kari’s Law and RAY BAUM’s Act
  • Federal Regulations, Requirements and Deadlines
  • MLTS 911 Notify Service Application and Offer
  • Q&A
Lee King | Ribbon Communications
Lee King
C15 and DMS10 Design and Support
Ribbon Communications
Greg Goldammer | Innovative Systems
Greg Goldammer
APmax Development and Support Manager
Innovative Systems
Elizabeth Page | Ribbon Communications
Elizabeth Page
National Sales Manager
Ribbon Communications

WEBINAR: MLTS 911 Notify - Are you ready?

Thursday, Aril 2nd | 11am EDT


MLTS E911 Notify Service

Kari is law has been around for a little while. It's named after Kari Hunt and the tragic occurrence where her daughter attempted to dial 911 and was not successful at doing it because it was in a business group. For a while on the C15 and on the analysis support to t7000, we've met the Kari’s Law requirement for 911 with translations, that’s been available for quite some time. There are some new aspects for Kari’s Law and Ray Baum’s Act which is what we're here to talk about today. There are penalties for non-compliance with this federal legislation and is not just an FCC guideline. This is a serious matter and we've worked with Innovative Systems and together created a response to it.

Kari’s law is currently in effect and we are able to satisfy direct access to 911 without an access code and routing to the 911 PSAP with no interception. The on-site notification to staff of who dialed 9-1-1, that's something new and that's what we're delivering with this MLTS notify feature. That idea is let's say you've got a hotel in someone's in a room and they dial 911 the front office would like to be notified of that and the C15 will let the APMAX know that someone dialed 9-1-1 and then the AP Max will provide that notification. The Ray Baum’s act adds the ability to have a dispatchable location and that is also facilitated by the Innovative Systems APMAX.

So those are the two things that we've done and these both require enabling the feature on the AP Max. It doesn't require enabling anything on the C15 or the t7000 but it does require a patch on both of those and in April those patches or both available for C15 release 16-patch bundle 4 will provide the capability needed for this and for the t7000 on release 7 of patch will be available by the end of this month.

We're going to talk about the MLTS E911 Notify Service. Obviously, the first reason this Services is here is because of the Federal Regulations, you know wanting to be able to notify an on-site personnel person at a business, hotel, wherever it may be that there was been on emergency service call generated from that location. The service here provides that location information and helps guide that person whether it's the front desk and the emergency service person to the right place in the building.

The MLTS service is a service that runs on the APMAX Base Platform 4.6 or newer. 4.6 the latest and 4.7 is in beta right now and we'll be out sometime later in this the second quarter of 2020. The service is called 9-1-1 notification version 1.0.7+. The service is a Deployable service right on any current APMAX platform today and the service requires SS7 connectivity either over T1 or RS 449 depending on your switching equipment. Like we mentioned it also requires a patch on Rel 16, and then we'll also be built into the Rel 17 load coming out later this year in 2020.