WebRTC Gateway

Kandy Link, Ribbon's WebRTC Gateway (formerly known as SPiDR), provides an intelligent bridge between Voice over Internet Protocol (VoIP) networks and the open ecosystem of the Internet. WebRTC services make it easy to embed communication services into web pages or almost any application. As an example, Kandy Link provides a compelling way to web-enable contact center access, eliminating the need for customers to dial a separate toll-free number and reducing the need to traverse menu trees. Kandy Link performs a number of federation services to transform SIP communications to WebRTC or vice versa, so organizations can retain their SIP-based call control (App Server, PBX, contact center, etc.) and offer tools that embed real-time communications into business applications, websites, processes, and workflows.