Ribbon Communications' management solutions provide proactive applications that are best-in-class for unified operations, administration, maintenance and provisioning (OAM&P). Ribbon OAM&P solutions proactively support all of Ribbon’s SBCs, call controllers, media gateways, application servers and third-party systems.  

Ribbon OAM&P Toolsets Include: 

  • Netscore proactive analytics to improve the user experience and reduce operational costs.
  • Insight EMS provides a complete FCAPS (Fault, Configuration, Accounting, Performance, and Security) solution with a robust portfolio of management and provisioning tools.
  • Manager manages faults, performance, security and system configuration.
  • Billing and Mediation collects and processes billing and voice quality information.
  • Provisioning and Portals provides self-administration tools for operators, large enterprises, small and medium business and end-users, to activate and manage new lines, SIP trunks, and endpoint services.
  • Assurance has monitoring and customer care tools to keep networks running smoothly and track and dispatch resources for issue resolution.
  • DataStream Integrator provides the collection and management of call detail records, from Ribbon SBCs and media gateways, as well as third-party gateways, so you have the information you need for to manage and optimize your trunking services

Management Portfolio


Empowers operators to optimize their networks – technically and financially


Enables operators to enhance, simplify and modernize billing of their network services

DataStream Integrator

Rich insight for routing, billing, service quality, and performance/capacity management for trunking services

EdgeView Service Control Center (SCC)

A centralized interface to manage your VoIP infrastructure


Provides one standard means to manage all regular maintenance activities


Turn your KPIs into ROI for you and your customers


Smart Management System for Distributed SBC Q21

Provisioning & Portals

Enable subscriber, self-service and management of their own devices & services

Ask Us Anything!

Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.