The Ribbon Communications management and analytics solutions provide proactive applications that are best-in-class for unified operations, administration, maintenance and provisioning (OAM&P). Ribbon OAM&P solutions proactively support all of Ribbon’s SBCs, call controllers, media gateways, application servers and third-party systems.
Ribbon OAM&P Toolsets Include:
- Netscore proactive analytics to improve the user experience and reduce operational costs.
- Insight EMS provides a complete FCAPS (Fault, Configuration, Accounting, Performance, and Security) solution with a robust portfolio of management and provisioning tools.
- Manager manages faults, performance, security and system configuration.
- Billing and Mediation collects and processes billing and voice quality information.
- Provisioning and Portals provides self-administration tools for operators, large enterprises, small and medium business and end-users, to activate and manage new lines, SIP trunks, and endpoint services.
- Assurance has monitoring and customer care tools to keep networks running smoothly and track and dispatch resources for issue resolution.
- DataStream Integrator provides the collection and management of call detail records, from Ribbon SBCs and media gateways, as well as third-party gateways, so you have the information you need for to manage and optimize your trunking services