Analytics and Insights

Actionable Insights Across your Networks, Services, Supported Devices, and Subscribers


In today’s rapidly changing telecommunications landscape, delivering higher customer satisfaction, operating your network efficiently, ensuring network security and innovating new products & services are more difficult than it used to be. From Internet of Things (IoT), Over The Top (OTT) challenges, and mobile application growth through all the way to deployment of 5G network, there will be rich datasets on subscriber and network behavior, preferences, and needs. Powered by our big data analytics portfolio of Operations, Security and Monetization applications, you can grow your investment with numerous out of the box applications to speed up deployments and provide a significant return on investment.

Operations, Security & Monetization Applications

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Operations

Leverage ML to deliver visibility troubleshooting, productivity, and reduce risks to service provider's network.

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Security

Detect many types of fraudulent activity and malicious attacks leveraging Ribbon's behavioral analytics and ML.

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Monetization

End-to-end marketing and sales services that helps you create an entire new business sales and marketing channel.

Powerful Visualization, Analyzing and Troubleshooting

Service providers need powerful, flexible, and easy-to-use analytics tools to visualize and monitor network performance.

With Ribbon Analytics in your network, you will be able to monitor the network for KPIs and key trends as well as troubleshoot and alert on QoE issues. This provides many benefits such as end-to-end network visibility, improved operational productivity, and efficiency, faster troubleshooting, service issue identification, and resolution.

Read our Ribbon Analytics: Application Portfolio Solution Brief

Powerful Visualization, Analyzing and Troubleshooting

Download Analytics Portfolio Solution Brief

Delivers a 360° understanding of IP data and real-time communications (RTC) usage enabling you to extract greater value for your end-users.

Voice Analytics for Mobile Network Operators

Effortlessly Scalable, Customizable, Unified view across the network

 

Ribbon’s voice analytics solution provides Mobile Network Operators(MNO) with scalable, customizable insights, that enable rapid issue resolution, revenue discovery, and improved customer retention. It supports 4G and 5G voice and multimedia services, including VoLTE (4G), VoWiFi, and VoNR (5G). Built as a modular analytics framework, it provides MNOs with the ease of deploying, maintaining and scaling the analytics platform to meet their growing needs. It uses a big-data, cloud native platform that underpins all its applications and solutions.

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Support growing events & subscribers

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Customize KPIs and dashboards

visibility

Insights across RAN, IMS, Packet Core

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Deliver VoLTE/ VoNR Service Assurance

The Impact of Network Complexity

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  • Difficulty meeting SLAs and QoE requirements
  • Reduced network visibility
  • Inefficient operations
  • Exposure to security attacks
  • Reduced time to market
  • Poor Customer experience

VoLTE / IMS Service Assurance