Over the past 15 years Unified Communication (UC) services have become a normal part of enterprise communications, features like presence and IM along with voice and video are part of our work lives. The advent of cloud-based UC has made it even easier to roll-out sophisticated services to anyone with an internet connection.
The Inevitability of DevOps: The Biggest Benefit of Network Transformation is Service Transformation
Development and operations teams are sprouting up in enterprises and businesses around the world, and while formal “DevOps” programs are still in the early phases, as our hyper-connected and hyper digital world calls for more and more software applications, many analysts suggest DevOps will be even more powerful than legacy IT in the future.
Enterprise Digital Transformation and Real-Time Communications: Five Opportunities for Savings, Productivity Boosts & Business Expansion with Cloud-Based Voice, Messaging and Video
Is your enterprise ready to support wave after wave of new technologies already disrupting and, in some cases, destroying traditional business?
Communications and collaboration are undergoing a major “uber-transformation” and, to a large extent, this is being driven by a new generation of customers, workers, and partners who have grown up mobile first, cloud first, and constantly connected. Enterprises who aren’t adapting fast enough are crumbling.
Beyond Cognitive Contact Center to Cloud-Based Customer Engagement Hubs and Multiple Messaging Channels
As real-time communications services are increasingly moving to the cloud, one of the biggest impacts and potential for growth revenue is coming at the intersection of software innovation and dramatically changing consumer behaviors.
From Unified to Ubiquitous Communications - Getting Business Done in The Hyper Connected, Hyper Contextual World
(This is the third in a series of three articles regarding how the technology industry is being disrupted and who will be the winners and losers and how the winners are winning).
There is nothing as exciting as our annual customer and partner gathering each year, and this year, for the first time, we are bringing over 600 people together in my backyard, downtown Los Angeles. The energy in LA is unlike any other city, bringing a cool vibe to a hot town, with everything from music and entertainment to technology and a vibrant economy. As part of the real-time communications industry, we are in the networking business, and there will be no better networking happening than at this gathering which has grown each year over the past five years.
It's my favorite time of year as GENBAND brings together hundreds of technology and telecom professionals at the top of their game to compare notes about the never dull worlds of networks and real-time communications applications, while sharing their experiences, and revealing visions into a future of hyper-connected digital conversations.
Bridging Private and Public Clouds for Advanced Real-Time Communications as a Service: Moving Beyond the WebRTC Gateway
Hundreds of companies offer WebRTC solutions for enterprise communications, collaboration, and embedded voice, video and messaging features on web pages and in mobile apps. As WebRTC continues to mature, what large enterprises need from their Communications Services Providers (CSPs) – companies like Verizon, AT&T, CenturyLink, BT, Orange, Telefonica, Vodafone and other global and national network operators – are solutions that pull through their “carrier class” redundancy, scalability and security.
Winning in the Age of Digital Innovation: Allowing CSPs to BOLT ON, BUILD UPON & BRING TOGETHER World-Class Communications Services
Why is the communications platform market so hot right now? Why was Twilio one of only a few successful IPOs this year? Why are companies like Cisco and Vonage acquiring communications platforms? The answers to these questions are simple. Because Communications Service Providers (CSPs) especially see the value that communications platforms can bring – the ability to give mobile and web developers access to real-time communications services and embed these capabilities directly into workflows and mobile apps simplifies and enhances the user experience.
Developers pride themselves in being able to make magic happen using everything from Open Source with its games engines and web frameworks, to full blown APIs and SDKS. From basic capabilities to rich enablers, whether they are found on GitHub open source or GitHub's commercial developer domain, or shared in small social circles of developers - it's really fun to "crack the code."