Why is the communications platform market so hot right now? Why was Twilio one of only a few successful IPOs this year? Why are companies like Cisco and Vonage acquiring communications platforms?  The answers to these questions are simple. Because Communications Service Providers (CSPs) especially see the value that communications platforms can bring – the ability to give mobile and web developers access to real-time communications services and embed these capabilities directly into workflows and mobile apps simplifies and enhances the user experience. 

Developers pride themselves in being able to make magic happen using everything from Open Source with its games engines and web frameworks, to full blown APIs and SDKS. From basic capabilities to rich enablers, whether they are found on GitHub open source or GitHub's commercial developer domain, or shared in small social circles of developers - it's really fun to "crack the code." 

The business model of Communication Service Providers (CSP), traditionally known as telcos, is under attack on multiple fronts. For decades, the telco business model has been one-sided: telcos provide services to consumers in a completely unidirectional paradigm where they define the offering and consumers can take it or try and find another one-sided competing offer.