COVID-19 Resources for Contact Centers A curated list of credible sources to help you stay informed.
Contact Center Pipeline
Video, E-Mail or In Person: Match Communication Method to Your Message
LIVING ON THE EDGE: THE NEW REAL-TIME COMMUNICATIONS SECURITY RISKS
Can we really all work from home ‘forever’?
The Evolving Enterprise
Test and Measurement: NI acquires data analytics company for $365 million
The Looming Zoom vs. Teams UcaaS Phone Battle
When The Economy Comes Back, Let's Evolve The Internet For Good
Getting Through the COVID-19 Global Health Crisis: Better Together
The Fast Mode
As Organizations Become Aware of Security Vulnerabilities in Cloud-Based Collaboration Applications, It’s Time to Act