Technology Partners

Ribbon Communications ecosystem includes leading technology companies working together to bring world-class solutions to our customers.



Ribbon and Cellusys work jointly together to provide a comprehensive security solution to detect and prevent attacks on SS7 and Diameter signalling networks. Together we protect your network and your subscribers to assure revenue streams are not negatively impacted by these threats.

Dorado Software

Dorado Software

Ribbon and Dorado Software provide an integrated solution to enable service providers to centrally manage, activate, and orchestrate Ribbon's SBC SWe in virtual Cloud-based networks through Dorado’s Redcell portfolio.

Enghouse Interactive

Enghouse Interactive ( delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 700 dedicated staff across the company’s international operations.


Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use our network equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks.

We are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards. Our networks, telecom services and multimedia solutions make it easier for people, across the world, to communicate.

And as communication changes the way we live and work, Ericsson is playing a key role in this evolution. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one.

Our vision is to be the prime driver in an all-communicating world.

F5 Networks

F5 Networks (NASDAQ: FFIV) makes the connected world run better. F5 helps organizations meet the demands and embrace the opportunities that come with the relentless growth of voice, data, and video traffic, mobile workers, and applications—in the data center, the network, and the cloud. The world’s largest businesses, service providers, government entities, and consumer brands rely on F5’s intelligent services framework to deliver and protect their applications and services while ensuring people stay connected. Learn more at


Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit



Ribbon and Fortinet partner to deliver an advanced solution leveraging shared intelligence to form a cooperative security fabric which protects enterprises and service providers from cyber threats targeting real-time communication services and networks.

Genesys (Interactive Intelligence)

Genesys (Interactive Intelligence)

Ribbon and Interactive Intelligence work jointly together to provide exceptional customer service, reduce OPEX costs, and increase agent productivity by offering a well architected and secure on-premise, cloud, or managed service contact center solution.


Grandstream connects the world with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Their award-winning solutions serve the small and medium business market as well as enterprises. Grandstream solutions have been recognized throughout the world for their quality, reliability and innovation.


Ribbon is a Technology Partner in the HPE OpenNFV Partner Program. The HPE OpenNFV Program is designed to help the telecommunications industry accelerate innovation and launch services faster, more efficiently and cost-effectively through virtualization of telecommunications core networks and network functions. The HPE OpenNFV Program provides an open standards–based network functions virtualization (NFV) reference architecture along with HP industry-standard products and capabilities, offering service providers ready-to-deploy solutions that can enable the transformation from legacy networks to NFV and Software Defined Network (SDN)-enabled infrastructure. For more information on the HP OpenNFV Program visit



Ribbon and Huawei work jointly together to increase productivity and reduce communications costs by offering a scalable and secure Unified Communications solutions for enterprises across the globe.

Innovative Systems

Innovative Systems is an elite group of over 130 professionals who provide expertise in the areas of telecommunications, electrical engineering, embedded systems design,software engineering and marketing. With over 1000 systems deployed throughout North America, Innovative Systems is the leading provider of integrated solutions for the independent telecommunications industry.



Ribbon is a member of the Intel® Network Builders program, which is designed to accelerate deployment of software-defined networking (SDN) and network functions virtualization (NFV) solutions. The Intel Network Builders program is an ecosystem of leading solutions providers that provides access to a comprehensive reference architecture library of proven solutions that are ready for implementation in production environments. The program focuses on building and simplifying software-defined network infrastructure; enhancing security; and improving efficiency in networking, computing and storage. For more information on the Intel Network Builders program visit

Juniper Networks

Juniper Networks

Ribbon and Juniper Networks work jointly together to deliver integrated solutions designed to simplify the way service providers deliver differentiated Cloud-based Unified Communications and video experiences to enterprises.

Mida Solutions

Mida Solutions

Ribbon and Mida Solutions work together to provide organizations with a robust set of customer engagement tools (call center, attendant console, call recording and more) delivered in a common toolset, the Mida eFramework App Suite. Mida is a technology partner for Kandy.



Ribbon and Nectar have partnered to offer a single, centrally located Unified Communications Diagnostics (UCD) system to monitor multiple geographically dispersed SBCs and identify network issues affecting the Skype for Business user experience, while reducing external probe costs and encrypted call limitations.


Netas provides innovative end-to-end value added systems integration and technology services in the fields of information and communications technologies (ICT). Its customers range from telco providers to public and private enterprises in domestic and international markets. Netaş’s constant increase in productivity is based on its next generation competencies around technology skillset and expertise. The company holds a track-record of 45 years and continues its foray in the field of information technologies, supported by with its experienced, best of breed research and development department. Netas also plays an important role in the modernization of the Turkish Armed Forces defense communication networks.


Ribbon and Numonix work jointly together to improve customer service experiences, maximize agent productivity, and support compliance regulations for contact centers by enabling security, enhancing reliability, and integrating call recording solutions.


OrecX offers the most affordable and easy to install, maintain and use call recording software for Communication Service Providers (CSPs) and contact centers. It can be downloaded in just 30 minutes and requires no implementation expertise. Contact centers use OrecX to improve service, mitigate risk and maintain compliance. Service providers utilize OrecX to expand their services portfolio, reach into new markets and create new revenue streams.


Palo Alto Networks

Ribbon and Palo Alto Networks partner to deliver advanced security protection from cyber threats targeting Unified Communications and mobile networks. This combined security architecture increases enterprise UC security, improves customer experience and protects mobile infrastructure from service abuse and revenue loss.



Ribbon and PeterConnects offer an integrated operator station and automated attendant solution for Skype for Business that facilitates large volume call handling and distribution using keyboard, mouse and/or touchscreen.


Polycom is now a part of Plantronics. Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.


For over 70 years, Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media. Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with our partners and customers, Samsung is taking the world in imaginative new directions.



Ribbon and Subsentio – provide full-service solutions that enable service providers to meet their lawful intercept and legal Records Production obligations, (CALEA in the United States and country specific lawful electronic surveillance abroad). With Subsentio’s service bureau, Ribbon customers benefit from a complete end-to-end solution that is secure, economical and ensures compliance with national laws.


T-Metrics delivers the next generation of IP-based call center products into the market. The TM-2000 ACD smoothly integrates into an organization's current TDM or IP switch.  The TM-2000 ACD / Call Center is designed to be the primary point of contact an organization has with its callers, providing a quick and efficient method to obtain the person in the organization who is most qualified to handle callers’ needs.

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Ribbon's team of professionals are ready to answer your questions, guide you to the right solution or help you with your network design.