Download our SBC 1000 Datasheet
View the SBC 1000 datasheet for a detailed list of services and capacities
Microsoft Survivable Branch Appliance Support
Enable Teams users to make and receive calls to/from the public telephone network if Microsoft 365 becomes unreachable. Microsoft’s Survivable Branch Appliance (SBA) capability is available for the SBC 1000 (Server Module required). The SBC 1000 already provides support for resilient WAN connections, adding Microsoft’s SBA services provides the next level of resiliency by assuring that users can still make and receive calls, in the event of a WAN or cloud outage. Microsoft SBA services are tightly integrated into the SBC 1000’s Easy Configuration Wizard, making set-up and administration as simple as point and click. Ribbon eliminates any SBA related command line administration or stand-alone security certificate management. The SBC 1000 also supports traditional analog and digital circuits (POTS, BRI, T1/E1 circuits) for an additional level of redundancy, beyond SIP trunk connectivity. Learn more by downloading the SBA datasheet.
Survivable Branch Appliance (SBA) for Microsoft Teams
Survivable Branch Appliance (SBA) for Microsoft Teams
Zoom Phone Local Survivability - ZPLS
Ribbon SBCs are certified to work in concert with Zoom Phone Local Survivability Software (ZPLS). Zoom’s ZPLS software is deployed on-site to provide basic calling services, if the Zoom cloud is unreachable. The software works in concert with a Ribbon SBC to provide local access to telecom services (PSTN) – via locally terminated SIP trunks or using traditional analog/digital PSTN lines. The ZPLS software is deployed on a virtual server and remotely managed by Zoom to make deployment easy. If the Zoom cloud is unavailable, ZPLS enables intra-site calling (including directory-based calling). Ribbon’s SBCs add PSTN access so users can place and receive calls to/from anywhere – keeping employees connected and customers happy. It’s an ideal solution to assure emergency services access at schools, healthcare facilities, or any other mission-critical organization. Learn more from our Blog Post
Hardware, Software or Cloud
Visitors may notice the similarities between the SBC SWe Edge, SBC 1000, and SBC 2000, we hope so. Ribbon uses the same core software for these products so our customers can easily choose the size and deployment model that fits their environment. Each product delivers the same robust security services, ease of deployment, and media management capabilities. The SBC SWe Edge includes the option to deploy on a virtualized platform or the cloud, while the SBC 1000 and SBC 2000 provide options for physical interfaces (FXO/FWs, T1/E1, etc.) for device or PBX/ contact center migrations. The SBC SWe Edge also offers the option to be deployed in redundant pairs for high availability.
Review the chart below for more details.
Simmons+Simmons Deploys Ribbon SBC
Simmons+Simmons Testimonial Ribbon SBC
| Service Type | SBC SWe Edge software on Azure Cloud | Software Image SBC SWe Edge |
Turnkey Ribbon Appliance - SBC 1000 | Turnkey Ribbon Appliance - SBC 2000 |
|---|---|---|---|---|
| Microsoft Certified | ● | ● | ● | ● |
| Award Winning Security | ● | ● | ● | ● |
| SIP Trunk Provider Interoperability | ● | ● | ● | ● |
| PBX & Cloud UC Interoperability | ● | ● | ● | ● |
| Intuitive Web Configuration Tools | ● | ● | ● | ● |
| Advanced Call Routing Features | ● | ● | ● | ● |
| Tones & Annoucement Support | ● | ● | ● | ● |
| Comfort Noise & Silence Supression | ● | ● | ● | ● |
| Network Jitter Compensation | ● | ● | ● | ● |
| Music on Hold | ● | ● | ● | ● |
| Transcoding | ● | ● | ● | ● |
| Purchase Model | Monthly as a Service | One-time Purchase | One-time Purchase | One-time Purchase |
| Support Contract | Included | Annual Purchase | Annual Purchase | Annual Purchase |
| Maxium Users | 5000 | 5000 | 600 | 1000 |
| Maximun Concurrent Calls | 1000 | 1000 | 192 | 600 |
| T1/E1/ or BRI Ports (connects legacy PBXs) | Local gateway required | Local gateway required | Up to 4 T1/E1 or 12 BRI ports | Up to 16 T1/E1 – 2 x 8 T1/E1 spans |
| FXS Ports (analog phones, fax, etc.) | Local gateway required | Local gateway required | Up to 24 FXS ports | Up to 48 FXS ports – 2 x 24 ports |
| FXO Ports (analog lines for emergency calling, etc.) | Local gateway required | Local gateway required | Up to 12 FXO ports | Local gateway required |
| More on SBC SWe Edge Azure | More on SBC SWe Edge | More on SBC 2000 |
Session Border Controllers for Dummies
Discover why you need a session border controller in your network.
Eastman Case Study Testimonial
Eastman Voice Network Moderization Case Study
Hear the Ribbon Difference
As a security element, SBCs inherently sit in the middle of the media path between the telecom provider and phones or soft clients. Ribbon’s SBC 1000 uses that position to enhance media quality and manage interoperability between the endpoints and telecom providers. Ribbon combines dedicated DSP hardware with decades of experience building many of the world’s largest communications networks to deliver better sounding conversations. The SBC 1000 mitigates common voice quality issues our competitors often leave to chance.
The SBC 1000 enhances:
- Media Transcoding (to ensure device/ service interoperability)
- Concealment of Network Jitter (to mitigate network anomalies)
- Comfort Noise (to make conversation sound more natural)
- Music on Hold Fidelity (we still can’t guarantee you’ll like the tune)
Managing SBC 1000
Ribbon’s SBC 1000 is managed from a centralized Ribbon Application Management Platform (RAMP) offering a complete Fault, Configuration, Accounting, Performance, and Security solution. Delivering intuitive, reliable, scalable and automated management, an enterprise can quickly configure SBCs, identify and remediate issues, deliver improved customer experience, and do so at reduced operational costs.
Ribbon Application Management Platform is designed using cloud native principles and can be deployed in multiple data center and public or private cloud environments, in standalone or high availability configurations, including options for geographic redundancy.
