Customer Testimonials

NICE inContact, a separate division of NICE, is the cloud contact center software leader, with the world’s No. 1 cloud customer experience platform. NICE inContact CXone™ is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization...

Novant Health is a not-for-profit integrated system of 15 medical centers and more than 1,600 physicians in over 640 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant...

Standing Out in the Cloud How Higher Network Uptime Keeps Novum on Top Down Under The Opportunity Novum Networks is a strong believer in the idea that being bigger doesn’t always translate into being better. The Queensland-based telecommunications service provider is not the biggest name...

NuWave Communications is a global communications service provider with a best-in-class technology platform that spans the globe. NuWave’s streamlined business processes and solid ethical standards that ensure every customer receives exactly the services that NuWave promised and the...

PAETEC, purchased by windstream in 2011, delivers personalized communications solutions and unmatched service to business-class customers in the U.S. They are the premier alternative to the ILECs, based on a nationwide footprint, breadth of products, and quality of service. PAETEC’s extensive network combines the latest in IP switching, IP backbone, and TDM technologies, delivering services to 83 of the top 100 metropolitan areas in the U.S.

Pure IP, an international SIP trunking provider, specializes in enterprise voice services that are robust, secure, agile, and tailored to customer needs. With Ribbon’s EdgeMarc solution, Pure IP manages end-to-end voice solutions efficiently, reducing time and costly infrastructure...